Alorica Communications Department Employee Reviews
Briefly describe your overall experience at your company
Review from Communications Dept
Review from Communications Dept
Review from Communications Dept
Review from Communications Dept
What do you like best about the leadership team?
Communicative, follows through and inspiring
Review from Communications Dept
The human approach they have
Review from Communications Dept
Love the support and attention to all of their employees.
Review from Communications Dept
They actually care about you
Review from Communications Dept
Their commitment to the people, their respectful demeanors and their humanity. Most members of the ELT understand we are in the business of service and human interactions.
Review from Communications Dept
What does the leadership team need to get better at?
Nobody seems real. Everyone has to follow an SOP. You are constantly lying to the customers on the phone based on the SOP. I couldn't stand the amount of money being charged to the customers. The management is terrible. And tech issues weren't paid. Each supervisor is different to policies.
Review from Communications Dept
raises for employees. we are all under paid
Review from Communications Dept
What is the best part about your compensation package?
They were able to meet my minimum ask based on previous salary packages
Review from Communications Dept
My HMO and health benefits
Review from Communications Dept
The many ways to get bonuses
Review from Communications Dept
We get bonuses for doing stuff were already supposed to be doing
Review from Communications Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Getting paid more money yearly
Review from Communications Dept
I work 3 different areas, as "volunteer" my position has become a one single man department, but is not officially a department, so, I would like to change the way I'm being compensated for the work I do.
Review from Communications Dept
I do not feel undervalued, only that benefits could be far better.
Review from Communications Dept
There are similar positions that pay more, I stay for the people.
Review from Communications Dept
I feel appreciated as an employee, but I think my experience and positions merits a lot more money.
Review from Communications Dept
What are some of the best things about your team?
thoughtful, helpful, kind, caring, encouraging
Review from Communications Dept
I don't have a proper team, I work with many other teams.
Review from Communications Dept
We operate as a family.
Review from Communications Dept
The best team meetings I have ever attended
Review from Communications Dept
They are supportive, kind, professional and have a lot if integrity!
Review from Communications Dept
What do your coworkers need to improve and how could you work together better?
meeting are usually about nothing positive
Review from Communications Dept
What is most positive about the culture and environment at your company?
People-oriented and open to feedback
Review from Communications Dept
That we really try to encourage our people to enjoy their work, we tray to connect with them.
Review from Communications Dept
Our employees will give the shirt off their back to help someone.
Review from Communications Dept
The family feeling when you walk in
Review from Communications Dept
How supportive we are with each other; how human the interactions are and how everyone is respectful and professional.
Review from Communications Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
The recruiter kept me informed the entire step of the way
Review from Communications Dept
It was 7 years ago so not really sure
Review from Communications Dept
Interviewees were open and engaging, candid
Review from Communications Dept
non-traditional and transparent, realistic, scenario-based
Review from Communications Dept
The people from the moment I met the recruiter
Review from Communications Dept
What would you improve about your company's interview process?
Nothing, I don't recommend this job to anyone. Unless you can learn to be disconnected and lie to people all day based on these SOP's you have to follow.
Review from Communications Dept
What makes you most happy at work?
my colleagues are wonderful people
Review from Communications Dept
To be able to make people's lives better... one interaction at a time. Literally, I'm the Culture Champion, so, my work is to create those interactions for they to enjoy the day. It's nice, try to make people happy.
Review from Communications Dept
Our people are the greatest!
Review from Communications Dept
The people I get to work with
Review from Communications Dept
My teammates, the envirenment, the inclusiveness and diversity, the equal opportunities. I also love how open to feedback the organization is
Review from Communications Dept
What's going wrong and how can it be improved?
Not work for crooked companies that take so much money from our elderly.
Review from Communications Dept
there needs to be an increase in wages for the amount of work that I put in
Review from Communications Dept
All of it. Can't convince myself to show up. The whole job is miserable.
Review from Communications Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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