Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Great opportunities at this company and a wonderful family type atmosphere. Always on the right side of social issues as well which is important to me.
What are some of the best things about your team?
We operate as a family.
What makes you most happy at work?
Our people are the greatest!
What did you like most about the interview process?
It was 7 years ago so not really sure
What do you like best about the leadership team?
Love the support and attention to all of their employees.
What is most positive about the culture and environment at your company?
Our employees will give the shirt off their back to help someone.
Why do you feel undervalued and what would make you feel better about your compensation?
I do not feel undervalued, only that benefits could be far better.
Other Employee Reviews for Alorica
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