Alorica Product Manager Employee Reviews | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3107
TOTAL
RATINGS
28736
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Alorica Product Manager Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Love them very nice and helpful

Review from Product Dept

Very positive, intelligent well established

Review from Product Dept

What does the leadership team need to get better at?

Leadership Reviews

Extremely poor communication within the company. Doesn't care about our well being, and doesn't not follow laws and guidelines of accommodation paperwork. Picks favoritism within the company, and discriminates.

Review from Product Dept

What is the best part about your compensation package?

Compensation Reviews

Love it all great package

Review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Was supposed to get bumped up to 10 am hour they never fixed our pay from 9.50 and they still owe us money

Review from Product Dept

What are some of the best things about your team?

Team Reviews

Very nice and down to earth people

Review from Product Dept

wework as one team and trust in our partners

Review from Product Dept

We work together, but the higher management has everyone stressed over them being fined $70,0000. Upper management is bad for moral especially Wiilam

Review from Product Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Seems more like high school drama, upper management and those that are supposed to assist and be the back bone of the company are unreliable

Review from Product Dept

What is most positive about the culture and environment at your company?

Environment Reviews

the members are great, when you solve their issues

Review from Product Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Alorica yet.
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What did you like most about the interview process?

Interviews Reviews

They seemed to understand who I was and what I was like looking for

Review from Product Dept

Love how easy and simple it was.

Review from Product Dept

Tour of the office seeing how things work

Review from Product Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Alorica yet.
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What makes you most happy at work?

Outlook Reviews

interacting with my team lookig to get thee best scores

Review from Product Dept

A happy member with a thank you

Review from Product Dept

What's going wrong and how can it be improved?

Outlook Reviews

Management needs to communicate effectively, people need to be respectful and professional, the mission statement should mean something, people should be paid accordingly, well beings and families should be taken into consideration, and stop filtering through so many people

Review from Product Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Alorica yet.
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What would you most like to see improved at your company?

Outlook Reviews

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