Alorica Sales Manager Employee Reviews | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3107
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Alorica Sales Manager Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Good balance between social responsibility and business discipline. Approachable and hands on.

Review from Sales Dept

They are like a family, it makes the job fun and worth it. I love the way they are there for each other.

Review from Sales Dept

I don't, it's very unorganized and lack of communication.

Review from Sales Dept

The Alorica leadership team is always striving to make lives better, for their customers and employees

Review from Sales Dept

highly motivated and skilled. help people to succeed

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Thhey do not inform their employees of policy chanegs until it is too late too fix the situation

Review from Sales Dept

Very Poor. Only care about lining his personal pockets with money off the backs of workers

Review from Sales Dept

The way you speak to people means a lot.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Alignment between strong performance and pay

Review from Sales Dept

Medical benefits that are included for my children.

Review from Sales Dept

it's competitive and fair. i think it will be rewarding

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

It feels like I am replaceable

Review from Sales Dept

More pay and incentuve goals clear incentives paid out on schedule

Review from Sales Dept

The 'health insurance' that I signed up for was actually a limited medical benefit program which essentially only gives you a discount on some prescriptions. The first year in any position is not the best with benefits but they supposedly get better after the first year.

Review from Sales Dept

There isn't anything offered really and they never give you any information about open enrollment for benefits. It's like they don't want you to enroll

Review from Sales Dept

Better start off rate

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

Team oriented rather than individual oriented

Review from Sales Dept

Supportive of each other. Shared life goals

Review from Sales Dept

Team management is great, attentive, helpful, willing to go above and beyond for the people who are willing tot put in the work.

Review from Sales Dept

They treat each others how they want to be treated. They love to be here working and interacting with people from all over,

Review from Sales Dept

We stick together when things are unfair

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Alorica yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Attempt to keep everyone engaged

Review from Sales Dept

It's a sales environment where you're given quite a bit of autonomy so the job is what you make it.

Review from Sales Dept

Being able to serve the customers and being able to set my own schedule.

Review from Sales Dept

The Making Lives Better Non-Profit org which is dedicated to helping those in need and organized on a location level

Review from Sales Dept

people are driven, competent, and like to support each other.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

There needs to be better training

Review from Sales Dept

Can be fun on events and holidays.

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

Fast and effective. ..immediate hire

Review from Sales Dept

It was fast and simple and even heart felt. I felt a part of the team before was even a team member. That is rare and special. ~S. Thompson

Review from Sales Dept

I didn't it was a group interview

Review from Sales Dept

The interviewer was really nice and respectful.

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

Interview process took 4 hours to work at a call center where manager push gossip out to the floor about employees.

Review from Sales Dept

I was in the office for almost four hours before the interview concluded. The recruiting area is huge and there are always a lot of interviewees waiting, but four hours is absurd.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

The idea that I can go in and potentially make a commission on top of an hourly check with overtime.

Review from Sales Dept

Being able to make a difference in assisting customers with making their purchases.

Review from Sales Dept

When I get to help out a customer

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

Communication and acknowledged good behavior

Review from Sales Dept

Pay us fairly and provide benefits that are meaningful and enhance our lives

Review from Sales Dept

I just want to be respected and thankful for an employee that is always happy and jolly. More praise for what I do. A simple good job. The training again can be improved

Review from Sales Dept

It's too closed off. Needs more windows. Can be depressing

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Alorica yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Alorica yet.
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