Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Happiness, comfort, open, honesty and even love.
What is the best part about your compensation package?
Medical benefits that are included for my children.
What makes you most happy at work?
Being able to make a difference in assisting customers with making their purchases.
What is most positive about the culture and environment at your company?
Being able to serve the customers and being able to set my own schedule.
What do you like best about the leadership team?
They are like a family, it makes the job fun and worth it. I love the way they are there for each other.
What are some of the best things about your team?
They treat each others how they want to be treated. They love to be here working and interacting with people from all over,
What did you like most about the interview process?
It was fast and simple and even heart felt. I felt a part of the team before was even a team member. That is rare and special. ~S. Thompson
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