Alta Resources Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They're friendly and personable. I feel that I can approach them with anything and they'd listen and help.
Review from Customer Support Dept
They keep it very fun.
Review from Customer Support Dept
They actually care about you.
Review from Customer Support Dept
Their ability to adapt to a rapidly changing environment.
Review from Customer Support Dept
What does the leadership team need to get better at?
They need to get better at providing accurate information
Review from Customer Support Dept
Boosting moral, raises and bonuses
Review from Customer Support Dept
What is the best part about your compensation package?
It is cheap and affordable.
Review from Customer Support Dept
Benefits - Insurance and Short and long term disability.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like I'm held to a higher standard than the rest of my team because I do my part and I value professionalism when it comes to dress code, conduct, and decorum.
Review from Customer Support Dept
Here in Belize we are paid a salary and have no benefits. Guess its cheaper to outsources to third world countries
Review from Customer Support Dept
Health insurance premiums are far too high, and the healthcare coverage is terrible. Unless you have a serious accident where you incur thousands of dollars in medical bills, the insurance doesn't cover anything.
Review from Customer Support Dept
They do less than nothing. Anything would be better.
Review from Customer Support Dept
A wage that's based on the hours people are least likely wanting to work would help
Review from Customer Support Dept
What are some of the best things about your team?
The convivial energy and environment they display.
Review from Customer Support Dept
They communicate with one another in an effective manner and help with questions someone may have.
Review from Customer Support Dept
Friendly fun awesome easy great
Review from Customer Support Dept
Work well together, great communication.
Review from Customer Support Dept
Everyone is a team player despite some tough circumstances.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
need to stand together when it come to having things being forced on us
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I am working from home.
Review from Customer Support Dept
Alta cares about its employees and wants them to succeed. They also support the local community and those in need.
Review from Customer Support Dept
The customers that call in.
Review from Customer Support Dept
Culture could be a little more relaxed but overall great environment.
Review from Customer Support Dept
What needs to change to make the company culture better?
having more value for employees
Review from Customer Support Dept
It starts from the top down. The people on top are completely out of touch.
Review from Customer Support Dept
Making employees feel more appreciated. Bonuses would also help.
Review from Customer Support Dept
What did you like most about the interview process?
it was conversational and we could ask questions
Review from Customer Support Dept
I liked that they didn't ask any trick questions or play any games. They were straightforward and honest.
Review from Customer Support Dept
It was very friendly and easy
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Alta Resources yet.
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What makes you most happy at work?
Being able to work remotely.
Review from Customer Support Dept
I love that I work third shift when it's the most quiet. I can do my job well while not feeling stressed because I have back to back customers to care for most of the time.
Review from Customer Support Dept
When it is time to leave.
Review from Customer Support Dept
The people I work with.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Customer service need to be effective and efficient in solving customer issue the timing is ridiculous
Review from Customer Support Dept
Better pay and bonuses to show recognition for our work.
Review from Customer Support Dept
Invest more in the employees and their needs.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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