American Medical Response Customer Support Department Employee Reviews | Comparably
The team at AMR has a single mission of caring for the world at a moment’s notice. We are caregivers, first and foremost and we will be there when you need us. And we will always treat our patients, customers and teams with respect. read more
EMPLOYEE
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110
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American Medical Response Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Our area is small and we are a family

Review from Customer Support Dept

Our manager is also a member of our local community. She is a part of my AMR family. We take care of each other and she makes sure we work, but also understands if we need time off or have family issues.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

They need to get better at treating its employees fairly.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

There aren't any Compensation reviews of American Medical Response yet.
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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Our station pays standby pay, so despite being in uniform and available to respond within minutes, we receive only $3 an hour.

Review from Customer Support Dept

Iowa is the only state where AMR employees work "on call". We are paid $3 an hour despite the fact that we have to be in uniform and stay local and able to respond within 10 minutes or less of a call.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

We are a family. We support and back each other up.

Review from Customer Support Dept

The team was great until new management came in and demoted everyone that was in management.

Review from Customer Support Dept

We are a family. We hold each other up and work together.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of American Medical Response yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The coworkers and management are friends as well as coworkers.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

They need to give people a raise for the hard work they do.

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

It was casual and relaxed.

Review from Customer Support Dept

Nobody likes to interview. Interviewing is nerve racking.

Review from Customer Support Dept

It was comfortable and not formal at all.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of American Medical Response yet.
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What makes you most happy at work?

Outlook Reviews

The ever changing work. It’s different every day. Also the peop

Review from Customer Support Dept

My coworkers and never knowing what the next call will bring.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

It is a hard job. I like some aspects of the job but other things I hate.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of American Medical Response yet.
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What would you most like to see improved at your company?

Outlook Reviews

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