Applebee's Customer Success Department Employee Reviews

Please hire employees for the position they stated at hire. Don’t hire them and then have them doing every job except what they got hired for unless they ask to work multiple positions. Managers stop being disrespectful to your employees and treating them like idiots, and if more than 5 hours are

Review from Customer Success Dept

I worked there I quit and they still haven't paid me my whole check in mesquite Texas. But I'm bossier city was a great place to work. But mesquite is horrible the workers try to get you fired by lying the manager don't care what they do. She would rather ask the new guy to do something instead

Review from Customer Success Dept

I was hired with a group of young people. Most of them didn't have a good work ethic. they showed up late,didnt show up at all. but most fristrating is that they didn't work. They were supposed to bus and wipe down tabes nd they did not do that. When i asked if they would bus a table they wouldn't

Review from Customer Success Dept

Mentally physically and emptionally taxing on a level that cannot be comprehended. Management does not care for the wellbeing of the staff. Multiple staffmembers have had to work with covid symptoms and nothing has been taken seriously

Review from Customer Success Dept

No training, managment treat employees as disposable.

Review from Customer Success Dept

Easy to talk to, but hard to reach out to higher-ups

Review from Customer Success Dept

team work ! theres a motto at applebees find it, fix it i personaly am big on this, its just the right thing to do. a lot of my coworkers are lazy and incompetent. I run across station being compltly empty. Or if ipull the last I think of the next server who's gonna come across this will be delayed.

Review from Customer Success Dept

I am placing a complaint on Applebees Spring road Manager Trease for threathing my job and firing me unfairly in a discrimnatory manor because of me homelessness current economical situation. Ever since she found out im homeless laziness is worse, i work hard while she does nothing the entire shift

Review from Customer Success Dept

Be workers because the take their time to get stuff done it should not take 20 minutes to an hour to send nothing out.

Review from Customer Success Dept

addressing both sides of am employee complaint not just the person tattle telling....they are using the culprit and you end of getting rid of people that really want to work and are doing their job

Review from Customer Success Dept

Understanding the the staff when voicing complaints as well as mantaining a functional enviornment for both staff and guests

Review from Customer Success Dept

Nothing about them at all. I love my job i never want to go. I didnt di anything wrong thats why i had to take this past Daryl because he always brushs off anything that we say about her we tell me. My situation is just that NOT who I am!

Review from Customer Success Dept

daily pay. daily pay, daily pay

Review from Customer Success Dept

When you ask for help no one dose but when they need you they are all for "team work makes the dream work"

Review from Customer Success Dept

I need a valid boss not a best friend at work I mean you tell the new guy to do stuff that should have been done.

Review from Customer Success Dept

Consideration of time outside of work. Better organization within the buliding itself.

Review from Customer Success Dept

We get no benicits no vacation time

Review from Customer Success Dept

Teamwork we always work together

Review from Customer Success Dept

Staff follows leadership. From my own accounts, there are three managers and the general manager absconds responsibilities blaming other managers as opposed to efficiently training his staff and behaving in a professional manner

Review from Customer Success Dept

They come to work on time for the most part.

Review from Customer Success Dept

Laziness, cleaniness, integrity, self, morals, dicipline, ownership for their own mistakes, re-trained properly. Stop training brand new people on a friday Sat night thats unfair on trainer& new hire. overwhelmed and the trainer wants to make some money NOT train. Cert neighb experts just -me only

Review from Customer Success Dept

Treated better. Not talked to as if we're children. Or in other hostile ways.

Review from Customer Success Dept

Speed they need to move faster

Review from Customer Success Dept

must not be verbally abusive on the floor of the restaurant and in front of customers

Review from Customer Success Dept

Theyre all kind hearted people

Review from Customer Success Dept

We are nice to each other

Review from Customer Success Dept

The customers are the most positive and the cooks. i look foward to seeing my guest satisfied.

Review from Customer Success Dept

if you don't work you still get paid

Review from Customer Success Dept

The staff can make light of any situation mostly

Review from Customer Success Dept

Im sorry but there isnt Any positive notes i can see af tbis toms

Review from Customer Success Dept

And understanding of how to perform your duties for each station.

Review from Customer Success Dept

Change in management and please make sure store has with it needs on the truck. I have worked there since October snd each week its something diff i have to tell we dnt hav its embarrasing last week no mash, no bun, no fries no bonesless = no $ money me people dnt want a burger & brocc!

Review from Customer Success Dept

Hire people who don't see a new hire as a treat to they job.

Review from Customer Success Dept

The use of rules on discrimination!!!!! Organized managers who tell us to get tested for covid when there is a community spread at our job.

Review from Customer Success Dept

Management needs to relocate or fire people who are verbally abusive to staff.

Review from Customer Success Dept

That if you know more you get oaid more but the more i learn n more i train i still dont get more pay

Review from Customer Success Dept

They really seemed to care and really sell it to you they just don't disclose it all they mention that they want you help out but it doesn't mean always and that's what it is

Review from Customer Success Dept

The comfortability I felt with my interview.

Review from Customer Success Dept

Sarina was great,, Clarissa is s helpful manager this is 3738 Spting Rd Atlanta GA 30324

Review from Customer Success Dept

Interview was in a timely manner.

Review from Customer Success Dept

have the manager's show up on time for their the scheduled interview time.

Review from Customer Success Dept

Be more thorough in what to expect and how training will occur

Review from Customer Success Dept

Stop hiring anyone who walks in the door. Set standards

Review from Customer Success Dept

Co worker and customer are great

Review from Customer Success Dept

My customers and the happiness I can bring to them in the hour I have them

Review from Customer Success Dept

seeing my guest laughing and smileing being in the moment with there family because of smooth customer service/ hospitality:)

Review from Customer Success Dept

The communication I have with a guest entering the building.

Review from Customer Success Dept

going home and not working next day

Review from Customer Success Dept

Hire people who care about ticket time people who think that people should get there food as quickly as possible

Review from Customer Success Dept

Most of the needs of front of house are ignored. The majority of staff has not been trained either

Review from Customer Success Dept

There needs to be brand new training procedures in place. Management needs to understand it is not employees fault for understaffing.

Review from Customer Success Dept

Customers are hearing bad language from staff and some staff are saying awful things about customers.

Review from Customer Success Dept