ASSA ABLOY Entrance Systems Customer Support Department Employee Reviews

Initially I was impressed and very excited to work here. I've seen how little the management cares for the employees and the extreme customer dissatisfaction is cause for concern.

Review from Customer Support Dept · Posted 22 days ago

Now that they've moved my department to Monroe and it became apparent that we are not valued. Those of us who moved to NC did not even receive the "welcome baskets" or the shirts from the holiday party. Our dept. needs are not considered when the other depts are.

Review from Customer Support Dept · Posted 23 days ago

Over the past 5yrs I have learned and grew alot within the company and I look forward to what my future holds with ASSA.

Review from Customer Support Dept · Posted 23 days ago

Overall, I thoroughly enjoy working for AAES, The only negative would be the lack of protocols and basic common courtesy from my peers in the actual department I currently work within.

Review from Customer Support Dept · Posted 23 days ago

I like working here an the value it brings to my life.

Review from Customer Support Dept · Posted 23 days ago

Some seem dedicated to Assa

Review from Customer Support Dept · Posted 22 days ago

The higher up the chain the less and less likely they are to care about morale and conditions. But the bathroom is being renovated, and they've put in a locker room that isn't used yet.

Review from Customer Support Dept · Posted 23 days ago

They always have my back and trust that I can handle my daily tasks. They care and treat you like family.

Review from Customer Support Dept · Posted 23 days ago

No direct feedback to be provided

Review from Customer Support Dept · Posted 23 days ago

The overwhelming amount of creativity.

Review from Customer Support Dept · Posted 23 days ago

Fairness, positive reinforcement, and training.

Review from Customer Support Dept

401K and PTO are great benefits

Review from Customer Support Dept · Posted 23 days ago

As much PTO as needed to get my job done.

Review from Customer Support Dept · Posted 23 days ago

The insurance is a very large expense in this day and age. The fact that Assa Abloy has been able to keep the employee's part of the payment at the same rate for several years is very impressive and not common among other companies

Review from Customer Support Dept · Posted 23 days ago

Holidays and paid time off

Review from Customer Support Dept · Posted 23 days ago

The salary and the benefits

Review from Customer Support Dept · Posted 23 days ago

The pay and work load are not evenly split

Review from Customer Support Dept · Posted 10 days ago

Because we are treated as commodities and my position is complex. There is no involvement or regard for the employees.

Review from Customer Support Dept · Posted 22 days ago

We have too many customers being handled by too few of us which causes the customers to feel neglected and the CCRs for KAC are spread too thin.

Review from Customer Support Dept · Posted 23 days ago

I do assistance of many territories and love my job. But when 6 mos. was up I didn't get any compensation and then had to wait another year.

Review from Customer Support Dept · Posted 23 days ago

The benefits are GREAT! Wish the pay was a little better and/or paid weekly.

Review from Customer Support Dept

the comradery of the team

Review from Customer Support Dept · Posted 10 days ago

We support each other and most do try and meet the customer's needs.

Review from Customer Support Dept · Posted 22 days ago

Striving to provide excellent customer service to a leading industry.

Review from Customer Support Dept · Posted 23 days ago

How helpful everyone is and kind.

Review from Customer Support Dept · Posted 23 days ago

I like being able to interact with people on a one-to-one basis. Everyone seems to want to help each other out, if possible.

Review from Customer Support Dept · Posted 23 days ago

For a full team of brand new CCRs who were given the bare minimum training before being thrown in to the fire they're doing well.

Review from Customer Support Dept · Posted 23 days ago

Less socialization during working time, more focus on their written communications (clarity, conciseness and basic grammar skills).

Review from Customer Support Dept · Posted 23 days ago

culture of inclusion as opposed to alienation.

Review from Customer Support Dept

I believe the company actually cares about our environment and the world we live in.

Review from Customer Support Dept · Posted 22 days ago

Appearances are very important here.

Review from Customer Support Dept · Posted 23 days ago

Changes to modernize the build to give our company.

Review from Customer Support Dept · Posted 23 days ago

The company provides many opportunities for socialization and interactions with other departments.

Review from Customer Support Dept · Posted 23 days ago

Everyone is always willing to help others.

Review from Customer Support Dept · Posted 23 days ago

heat and air conditioning to be at the proper temperature

Review from Customer Support Dept

I thoroughly enjoy communicating with customers and resolving customer issues.

Review from Customer Support Dept · Posted 22 days ago

Flexibility and the management team.

Review from Customer Support Dept · Posted 23 days ago

To be able to accomplish my daily tasks and be able to leave at a reasonable time.

Review from Customer Support Dept · Posted 23 days ago

Realistically - getting paid..... and sometimes free food

Review from Customer Support Dept · Posted 23 days ago

Being part of the "TEAM" effort to ensure that we all can be proud of a good quality product

Review from Customer Support Dept · Posted 23 days ago

Knowing that no matter how many hours I work each day I know that the next day will be just as busy and it will feel like I have gotten nothing accomplished because there are too many things I need to do and there is not enough time in the day to do them all. Then tomorrow they'll all be back.

Review from Customer Support Dept · Posted 23 days ago