Black Bear Diner Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
It should have a big vision and how to manage the floor
Review from Customer Success Dept
What does the leadership team need to get better at?
I would wish that our managment team would let the hard working servers.. who put in the hours during the week, not only get get good tables on the weekends but get treated as such on the weekends. During the weekends our managers/ supervisors allow their own family to get better treatment.
Review from Customer Success Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Black Bear Diner yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Servers duting the week are mistreated because out management team would prefer to hire their own family , secure their hours and mistreat the other workers who are not family.
Review from Customer Success Dept
What are some of the best things about your team?
There aren't any Team reviews of Black Bear Diner yet.
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What do your coworkers need to improve and how could you work together better?
They need to be more organized and be responsible for their own sections
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
There aren't any Environment reviews of Black Bear Diner yet.
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What needs to change to make the company culture better?
There aren't any Environment reviews of Black Bear Diner yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Black Bear Diner yet.
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What would you improve about your company's interview process?
I wish they would have ket me know that it is very family dominated.. no way possible to grow because of them.
Review from Customer Success Dept
Interview is short but going to the processing is long
Review from Customer Success Dept
What makes you most happy at work?
Making guests happy, making money
Review from Customer Success Dept
I thought I have a stable job but management is bad
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Black Bear Diner yet.
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What do you like best about your company?
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Black Bear Diner yet.
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