Capital One Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
My overall experience is satisfying. I love my job and have all the tools I need to succeed.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They have a heart for the employees and always listen to our feedbacks
Review from Customer Support Dept
They claim to be a family oriented business, but their main focus is helping people who are an LGBYT....
Review from Customer Support Dept
The humanity and equality in the workforce.
Review from Customer Support Dept
everyone is treated like family, encouragement to grow.
Review from Customer Support Dept
The are family oriented. Always giving great benefits
Review from Customer Support Dept
What does the leadership team need to get better at?
Not show favoritism to those that are their friends. Recognize those that actually do their job.
Review from Customer Support Dept
What is the best part about your compensation package?
The allowance and health cards provided
Review from Customer Support Dept
Not only do we get 4 weeks PTO per year, have the best insurance with BCBS and we are treated to fun days: which can be anything from going out to eat and the movies to going to Incredible Pizza....
Review from Customer Support Dept
Health, dental, vision and sedwick
Review from Customer Support Dept
having more benefits from day one than the last job after 19 years
Review from Customer Support Dept
The health , dental and vision plan.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Capital One yet.
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What are some of the best things about your team?
We are like a family and we support each other
Review from Customer Support Dept
We work great under pressure
Review from Customer Support Dept
We try to help each other
Review from Customer Support Dept
always willing to help one another
Review from Customer Support Dept
My team is amazing. We all have the same goal and share the same drive.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Some of my co-workers are lazy people.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
They provided entertainment areas to provide an non stressful area for employees and made sure that we are healthy mentally and physically
Review from Customer Support Dept
We get rewards for sending post cards to customers that we have had a positive personal Experience with
Review from Customer Support Dept
encouragement to grow, giving back to the community
Review from Customer Support Dept
Company culture is like no other I have experienced. Everyone is welcome, accepted, and values
Review from Customer Support Dept
keeping the humanity in both banking AND associate relations
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Capital One yet.
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What did you like most about the interview process?
The hr staff are approachable and they provided some interactive activities while waiting for your turn
Review from Customer Support Dept
nothing in paticular, was lied to about hourly wages
Review from Customer Support Dept
like i was talking to a friend
Review from Customer Support Dept
Questions asked were reasonable and fair. Some companies set you up to fail during an interview
Review from Customer Support Dept
The upbeat interviewer made it exciting , unfortunately didn't tell me the whole truth about the company.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The people that i work with and helping customers out
Review from Customer Support Dept
being able to change lives and bring humanity back to banking
Review from Customer Support Dept
Seeing my friends at work.
Review from Customer Support Dept
my co-workers and the impact I can make on their work experiences
Review from Customer Support Dept
They make me feel like I am a valued employee
Review from Customer Support Dept
What's going wrong and how can it be improved?
Since they closed our branch and merged us with another one, moral has really gone down. When you've been doing something the same way for 4 years and never got it wrong, then to have someone literally pick apart everything you do is really discouraging. All of the sudden I'm doing everything wrong.
Review from Customer Support Dept
They give you 4 weeks of PTO, but in my role, you rarely get to take any of it. Make the scheduling more flexible.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Capital One yet.
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What would you most like to see improved at your company?
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