Castlebranch Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
If you are straight out of high school or college and this is your first job, your team leaders will have the same maturity level and professional level as you. It's like a pajama party.
Review from Customer Support Dept
What does the leadership team need to get better at?
Learn to lead the company
Review from Customer Support Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Castlebranch yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
They will have a meeting and tell you everything you are doing wrong, if you advocate for the student you are dismissed
Review from Customer Support Dept
minimum pay with outrageous tier goals
Review from Customer Support Dept
Fairness and equitable recognition for those who work hard, not just win the popularity contest.
Review from Customer Support Dept
What are some of the best things about your team?
TEAM data entry. Pods stick together, help each other, etc.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Coworkers are good but company has overall bad culture and worse leaders
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
It sounds good, just not implemented properly.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
There aren't any Interviews reviews of Castlebranch yet.
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What would you improve about your company's interview process?
Have HR knowledgeable people conducting interviews or part of them, instead of the girl who's only job has been at Castle Branch since she graduated from the community college across the street.
Review from Customer Support Dept
What makes you most happy at work?
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What's going wrong and how can it be improved?
Terrible culture and leaders. All good people have left or leaving
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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