CIENCE Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
It has changed my life - and it has made me excited to grow professionally
Review from Customer Success Dept
Review from Customer Success Dept
I love working here, waking up to get to my team, feeling appreciated
Review from Customer Success Dept
What do you like best about the leadership team?
How approachable they are - I feel safe reaching out to them for help if needed and they do their best to be invested and involved at all levels of the company.
Review from Customer Success Dept
Working in CIENCE is one of the best experiences of my life, is having a family that is always there to support you. I have learned so much and is always nice to get to work with a team that always encourages you to be better.
Review from Customer Success Dept
The Leadership team is very professional and respectful
Review from Customer Success Dept
The leadership team at CIENCE is extremely approachable, genuine, and always willing to share their knowledge. The feedback I've received from leadership has always been extremely valuable - You can tell that leadership is invested in our growth and success here at CIENCE.
Review from Customer Success Dept
I'm super grateful to this company and its management team for understanding, support, and dedication in everything they do.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of CIENCE yet.
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What is the best part about your compensation package?
Everything is always paid on time and the bonus encourage you to be better.
Review from Customer Success Dept
It's very fair for the market.
Review from Customer Success Dept
That it is performance and team driven.
Review from Customer Success Dept
Base + Bonus + Commission = Very Fair & Competitive OTE
Review from Customer Success Dept
It's really competitive. If you're an employee at CIENCE, you won't be upset.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of CIENCE yet.
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What are some of the best things about your team?
Everyone is always ready to jump in and help. I never have to worry about leaning on my teammates because we all show up for each other.
Review from Customer Success Dept
Everyone is very welcoming and friendly.
Review from Customer Success Dept
Our team is made up of thought leaders who are constantly looking to help others grow, overcome challenges, and ensure csat amongst the organization.
Review from Customer Success Dept
These guys are the best I've ever seen in my entire career! Open-minded, always ready to give a hand. Real diamonds.
Review from Customer Success Dept
The kindness and the sense to be part of something, truly a team
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of CIENCE yet.
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What is most positive about the culture and environment at your company?
There is no superficial formality across departments or management levels. Everyone has great rapport whether you're at entry-level or CSuite. It is just a very "easy to communicate in" environment.
Review from Customer Success Dept
The entire company from top to bottom is very collaborative.
Review from Customer Success Dept
The culture is fun and welcoming. The interactions with people all across the globe are awesome. This team is so strong and full of thought leaders. We're all in this together and constantly sharing ways to improve amongst eachother.
Review from Customer Success Dept
It's fun and respectful. Moreover, you won't feel stressed when working at CIENCE
Review from Customer Success Dept
We truly are a team
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of CIENCE yet.
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What did you like most about the interview process?
The positive energy they showed
Review from Customer Success Dept
They did not expect me to come in knowing everything about what they did, they were quick to answer questions and very welcoming.
Review from Customer Success Dept
That I was able to speak with members of the C-Suite directly.
Review from Customer Success Dept
Quick responses/communication from the interview team. Very transparent - Nothing was left uncovered. Friendly meetings over Zoom. Not too stressful - Very informative and conversational.
Review from Customer Success Dept
It was moderately difficult, but I really liked that HR dept cares about the level of their future employees. They don't employ everyone. I had 2 interviews and 1 test.
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of CIENCE yet.
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What makes you most happy at work?
The people - I genuinely enjoy working with my coworkers
Review from Customer Success Dept
I have been doing this type of work for a long time and I find that CIENCE has the teams that support the clients and the expertise to ensure results. When working within these teams I am always learning.
Review from Customer Success Dept
Team Syncs/Standups. Interacting with Sales Reps, Account Managers, Project Managers, etc. Building relationships with co-workers and our clients alike. Helping our clients succeed!
Review from Customer Success Dept
Everything! Literally. This company is incredibly flexible. You won't feel like you're standing in one place.
Review from Customer Success Dept
My team and the company in general
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of CIENCE yet.
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What do you like best about your company?
Everything is pretty great here
Review from Customer Success Dept
The support across all teams.
Review from Customer Success Dept
What would you most like to see improved at your company?
More growth fr everyone here
Review from Customer Success Dept
An initial training outline listing day by day tasks and resources.
Review from Customer Success Dept