Cinemark USA Sales Manager Employee Reviews
Briefly describe your overall experience at your company
I enjoy this company alot however the amount of times we have switched GM's is concerning
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What do you like best about the leadership team?
I am apart of the leadership team and i enjoy our team however so many of them are afraid to speak up when something isnt ethically correct or morally strong
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They are very quick when it comes to making sure the customers are happy
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I enjoy their work ethic and how they treat their employees.
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What does the leadership team need to get better at?
Treating staff with respect and ensuring that they as employers fill employees needs
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Communicating, consistency, laziness, being responsible
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Not getting people in trouble for things they do themselves, helping out the staff more, and relaxing a bit more
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What is the best part about your compensation package?
There aren't any Compensation reviews of Cinemark USA yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
I help run three departments and I am always under scrutiny
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Much higher hourly rates, lower concession prices, better policies about breaks, smoke breaks, medical relief during shifts, regulated and better operation hours
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Pay is one of the lowest in Illinois, suppose to get raises and evaluations every 6 months and it’s almost
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Hours could be better, and employees concerns should be heard and dealt with better
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Never got a raise when I was supposed to and I did more than was expected
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What are some of the best things about your team?
inclusivity,and professionalism , we have coworkers who go above and beyond for the customers
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They know how to handle the business at any point of the day or night, regardless of foot traffic
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All staff members stick together. It was often that I had to take control over my area due to lack of structure and management
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Some of them will work and knows more than the managers
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They are energetic and always have a smile, and they are really good to work with
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What do your coworkers need to improve and how could you work together better?
Communication and cooperation with each other
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What is most positive about the culture and environment at your company?
Thriving , we have very friendly workers and normally just very good people coming and wanting to be entertained !
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the coworkers and the employees that run the three department
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The customers are always happy and love to tell us how we are doing
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The constant smell of popcorn means the constant smell of good times.
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What needs to change to make the company culture better?
Better and more enforced policies for customer and staff safety and comfortability, higher wages for staff members, more reliable management expectations to be met
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General manager needs to get more in touch with staff rather than just management
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What did you like most about the interview process?
i felt so at home from the beginning !
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I was interviewed by the HR then the GM and his assistant managers
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It went fast and smooth
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They asked good questions and they actually listened to the answers we have provided
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What would you improve about your company's interview process?
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What makes you most happy at work?
to see the excitement of kids coming in for an anticipated films !
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Being an assistant manager and having certain responsibilities
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The smiles on customers faces when they are satisfied
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The perks: free movies and posters!
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What's going wrong and how can it be improved?
Cinemark needs to focus on the staff members rather then higher ups. Staff needs to start being treated with respect, and either get higher wages, or get much better benefits. Start enforcing all policies with little to no exceptions
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Everything’s is wrong, Cinemark needs too much improvement to name from managers on do
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What do you like best about your company?
There aren't any Outlook reviews of Cinemark USA yet.
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What would you most like to see improved at your company?
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