CURO Financial Technologies Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It is a great company to work for, its very accommodating and it has many perks.
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Review from Customer Support Dept
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I have worked here for 8 years and still love coming to work everyday.
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What do you like best about the leadership team?
They are hands on and personable
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Very easy to talk to, quick to reply and help with issues that arise
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Open door policy and always readily available
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They are very open to feedback
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What does the leadership team need to get better at?
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What is the best part about your compensation package?
It really includes everything you need
Review from Customer Support Dept
I love having extended medical and dental, it really helps when you have multiple children
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Bonus is a great benefit and really helps supplement a base salary. Keeps the teams motivated.
Review from Customer Support Dept
I feel it is very fair compared to the market around me.
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Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
That we are in fact a team, we always support and help one another
Review from Customer Support Dept
Works well together, all help one another out. Quick to help pick up any slack
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We have all developed a great working relationship where we feel comfortable enough that we can share our dislikes and likes with each other without worry
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Everyone is very family oriented and we take the best ideas.
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone accepts one other and so many lasting relationships are made.
Review from Customer Support Dept
When you do a good job it is acknowledged, unlike most other companies I have worked for where they are quick to tell you what you have done wrong but won’t tell you what y
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Because the team gets along so well our morale in the branch is amazing. When the team is happy our customers always get positive energy. Cheers to little or no complaints.
Review from Customer Support Dept
Everyone is very friendly and open to working new ideas.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
The questions regarding the candidates passions and goals
Review from Customer Support Dept
I like having there three stages, so phone interview, then interview with the manager and then a third interview. Makes us sure of our selection for the candidate
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Given time to answer the question to the best of your ability
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We always look for the best candidates.
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What would you improve about your company's interview process?
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What makes you most happy at work?
My Co workers and the customers
Review from Customer Support Dept
Getting to work with my coworkers and getting to interact with our clients
Review from Customer Support Dept
I am confident at my work, I've been in this industry for almost 10 years so knowing the ins and out make it a great working environment. I have great relationships with my coworkers and we know we can all trust and rely on each other. when push comes to shove.
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Knowing i can make a difference everyday.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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