Driveline Retail Merchandising CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They care about the field team employees and are constantly trying to improve on work availability.
Review from Customer Support Dept
What does the leadership team need to get better at?
Value your good experienced reps who are in the field getting the job done AND picking up the balls dropped by the inexperienced new hires. Be willing to pay for experience and performance. Too many really good reps leave for better opportunities and get replaced with a long string of newbies.
Review from Customer Support Dept
When an employee goes on leave (medical) and is released by medical doctor do not make the employee wait two weeks to get a schedule. I have experienced this twice since I have been employed with Driveline. You have to jump through more hoops than when you are first hired.
Review from Customer Support Dept
What is the best part about your compensation package?
Incentives to get work completed on time
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
More pay. Driveline is the lowest paying merchandising company. I went four years before getting my first pay raise and then it was less than 3%. My annivery date is close to the end of the year. The only reason I got the first one was because I had a different DM.
Review from Customer Support Dept
3 years with company, and 25 years experience, Not only are my clients extremely happy, but also managers in all the extra work stores I have picked up, And yet no performance raise.
Review from Customer Support Dept
What are some of the best things about your team?
Knowledgeable and always willing to help when needed.
Review from Customer Support Dept
The team I work with the most are a group of great ladies. Some of them work slower than others but when we have team projects we pull together and get the project done. Everyone gets the same amount of time for the project even though sometimes one/two people may do more.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
I set my own schedule
Review from Customer Support Dept
I think "culture" is a made up yuppie thing
Review from Customer Support Dept
Everyone is welcome and if extra training is needed there are resources to get us where we need to be.
Review from Customer Support Dept
What needs to change to make the company culture better?
Everything, management that actually cares and leads would be great! Corporate staff that cares if the employees are working and not being compensated
Review from Customer Support Dept
What did you like most about the interview process?
due to my extensive experience my hiring was pretty much a no brainer. Bur based on the many new hires I have seen it must be a matter of looking for someone with a pulse
Review from Customer Support Dept
Being able to interview on the phone and complete employment paperwork electronically
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Seeing the end result of a project being complete.
Review from Customer Support Dept
I love the kind of work I do, making things better for my customers, and the reaction from my customers for a project well done.
Review from Customer Support Dept
Seeing the completed assignment. Get a sense of achievement.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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