Strong mission, but highly matrixed organization makes it challenging to make real progress when everyone is working towards goals in conflicting ways. The salaries and promotions are not competitive at all. Some teams have better work/life balance than others. Some teams being outsourced to Asia

Teams are really friendly and everyone works towards the shared mission. Overall pay and tech investment are really low for a 'tech' company. You'll make more money elsewhere, but the vibe is more chill than most other tech companies. Lots of early/late meetings with international teams

The team cares deeply about our customers

There is a strong, inspiring mission.

It is a mission driven organization

I love the overall acceptance of flexible working hours.

Everyone is passionate about our product and our mission to improve patient outcomes.

Everyone cares about the mission and people are generally friendly and willing to help.

I love working with my cross-functional colleagues who help me think about problems from different perspectives and show me new techniques.

There is frequent communication from many leadership team members. It's great they take that time, although sometimes the messages are very generic and corporate-speak.

Kumsal is great and seems genuinely caring. The rest are more robotic though and I don't get a good sense of who they are or what they do.

Not enough investment in tech, too many cooks in the kitchen with no clear strategy, poor cross functional alignment with teams who work together daily reporting up through completely different structures

The leadership team makes an effort to show their personalities and speak up during our regular town halls so even though I never work with them, I get a sense of who they are and what they are about.

I have been over performing in my role for several years without promotion. The work I do is that of several roles higher on the career ladder. I am not compensated fairly for responsibilities I cover and value I bring.

I like that they all seem very human and approachable. The acknowledge shared concerns and do what they can do address them. Although I never interact with any of them, they all seem like they would reasonable people to work for.

Benefits packages disproportionally benefit those with families - the value of benefits relevant to each person is not equitable. The merit increases are pitiful, promotions come too slowly, and overall salary is far below average and they gaslight anyone with data to the contrary

Even if you receive a good performance review your annual "merit" increase will be less than the inflation rate. Promotions are also typically lackluster, low single digits. They are not good at removing poor performers, so you will have to carry their weight for years with no extra compensation.

Several team members with less experience than me have left and gotten much higher offers. The annual raises here are minimal, even if you get an outstanding rating (~3% for exceeding all expectations). They don't give promotions unless you've been doing the next level job for several years already.

The annual merit increases are often just at or below the inflation rate, so even if you perform well your salary is effectively eroded over time. The compensation review cycles are very opaque and secretive in terms of when they are and what the reviewers are looking for. More transparency needed.