
Passion and eagerness to do the right thing for Elsevier and our customers
The excitement to delight our customers and do well for elsevier at the same time
Unfortunately the workload, lack of support from manager and MT; not always feeling safe to speak out
The fact that they bring tough yet crucial topics to the table (eg development of people/feeling safe and inclusive/ collaborative/listening to the customer) - we have a long way to go to really change the hearts and minds of the individual leaders to also act on this,