Family Dollar Stores CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
I think that the company is very fair and rewards those who work hard
Review from Customer Support Dept
After only four months the experience is dismal and discouraging.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They provide a good work environment
Review from Customer Support Dept
Their honestly and years on the job
Review from Customer Support Dept
My boss is cool with my need to smoke up yo make it through a night
Review from Customer Support Dept
My immediate supervisor was absolutely lazy. But her bosses where amazing team players
Review from Customer Support Dept
Gives good direction and fare
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication And Reliability Is A Must For This Team, They Lack It Heavily.
Review from Customer Support Dept
Organization, leadership, people to quit slacking
Review from Customer Support Dept
Treat store employees with respect by obeying simple rules such as proper breaks and developing a less antagonistic work environment.
Review from Customer Support Dept
Employee safety,communication,the pay, leadership, accountability
Review from Customer Support Dept
Treating employees fairly. Reprimand lazy workers instead of making other workers make up for it. Paying employees a livable wage instead of over working and underpaying them. Having a steady schedule for employees.
Review from Customer Support Dept
What is the best part about your compensation package?
I suppose all of it is fine
Review from Customer Support Dept
The best part about my compensation package is the medical
Review from Customer Support Dept
Assistants definitely get the short end of the stick and aren’t treated the greatest especially running the
Review from Customer Support Dept
They tried their best to make sure that were compensated properly
Review from Customer Support Dept
The pay, for associates is fair but not for salary managers
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
While other workers are allowed to be lazy and slack off most of the time, there are those of us that are forced to do thier tasks and ours also. Those workers should be reprimanded. And all associates (lazy or not) should be paid a livable wage.
Review from Customer Support Dept
I am a manager and get paid less than others
Review from Customer Support Dept
Safety, more employees,more pay ,better work environment better work hours, better working conditions
Review from Customer Support Dept
Simply being able to show up for work without being harassed and threatened with termination for not selling enough candy bars for example.
Review from Customer Support Dept
if they paid fairly to longer term workers.
Review from Customer Support Dept
What are some of the best things about your team?
We all do stick together no matter what
Review from Customer Support Dept
Our respect for each other, our love and kindness our team
Review from Customer Support Dept
We all get along and have fun while getting our work done.
Review from Customer Support Dept
We all work well together
Review from Customer Support Dept
Hard workers and it's rare that anyone is late
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
By not pushing thier tasks off on those of us that do our job. It's ok to slack off every now and then but not all the time. Co-workers need to understand team work helps gets our tasks done quicker. Getting a livable wage would help with that also.
Review from Customer Support Dept
Customer service, very unprofessional, rude
Review from Customer Support Dept
Do their jobs even when bosses aren't looking.
Review from Customer Support Dept
they need to improve by working as a team and not an individual.
Review from Customer Support Dept
Stop using threats of termination and rather encourage teamwork and develope individual employee skills, catch them doing something right and provide proper support instead of looking for petty discrepancies and verbally degrading them.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Having a conversation with Co-workers and coffee is what keeps everything positive. Getting a livable wage would bring more positivity into the work place.
Review from Customer Support Dept
The people are great to work with
Review from Customer Support Dept
My customers, honestly. They are the best....Most of the time
Review from Customer Support Dept
the most positive culture would be the interactions with customers.
Review from Customer Support Dept
Nothing positive to comment on.
Review from Customer Support Dept
What needs to change to make the company culture better?
For upper management to realize how hard everyone works
Review from Customer Support Dept
store manager should not be able to date an assistant work load should be fair chain of command should be used unless its a situation to reach higher and when someone does... you should listen letting AP know when someone is stealing because the store manager doesn't actually tell anyone that
Review from Customer Support Dept
Staff the stores with more employees
Review from Customer Support Dept
I need a new manager. One that is held accountable for her actions and how she treats people.
Review from Customer Support Dept
Needs more people from different backgrounds. Seem like the manager only hired blacks or major blacks
Review from Customer Support Dept
What did you like most about the interview process?
It made me feel like I had room to move in the company
Review from Customer Support Dept
It was quick and to the point
Review from Customer Support Dept
My interview was a positive encouraging experience, it was only after beginning work at my store that the experience with store management went down hill, unprofessional, antagonistic behavior is the rule of the day.
Review from Customer Support Dept
It was a typical interview
Review from Customer Support Dept
During the interview i was asked relevant questions. About job history, actually problems in the work place and how to solve them.
Review from Customer Support Dept
What would you improve about your company's interview process?
Having things organized and knowing exactly what to do with the on-boarding process its lacking when you have to stand around while a supposed to be manager has to call someone to help her.
Review from Customer Support Dept
Be more professional maybe having two interviewers would make it more effective
Review from Customer Support Dept
Ask questions pertaining to me and the job, no so many scenarios and what if
Review from Customer Support Dept
Actually having an interview .
Review from Customer Support Dept
What makes you most happy at work?
Being able to help our customers find what they need quickly and keeping the store clean
Review from Customer Support Dept
The positive atmosphere and warm feeling
Review from Customer Support Dept
interacting with my customers and getting to know their daily lives.
Review from Customer Support Dept
Finally being able to clock out and go home.
Review from Customer Support Dept
When all the employees come to work when the manager does his job and I'm not left in there by myself
Review from Customer Support Dept
What's going wrong and how can it be improved?
During this pandemic customers have been extremely rude, I've been yelled at, I've had things thrown at me. And yet the company does not back us up when dealing with these things.
Review from Customer Support Dept
Company is on a downward trend. With dollartree taking over, its no longer a friendly company
Review from Customer Support Dept
The company does not care about its employees.
Review from Customer Support Dept
little payroll unequal pay to long term employees and slow to respond to issues.
Review from Customer Support Dept
Treat employees with respect and promote a more positive working environment.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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