Fanatics – When I find the people who work WITH me to get issues resolved...as in a TRUE TEAM functionality! Then do I feel like I have truly accomplished something! | Comparably

Fanatics – When I find the people who work WITH me to get issues resolved...as in a TRUE TEAM functionality! Then do I feel like I have truly accomplished something!

Fanatics Claimed Company
Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform.  read more
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EMPLOYEE
PARTICIPANTS
2152
TOTAL
RATINGS
55164

When I find the people who work WITH me to get issues resolved...as in a TRUE TEAM functionality! Then do I feel like I have truly accomplished something!

What do your coworkers need to improve and how could you work together better?

Being GENUINELY HELPFUL! Being CUSTOMER SERVICE focused...and that's not only with outside customers but with INTERNAL customers (co-workers). If they have information that pertains to another group...SHARE IT. Enough with the that's not my department...not my issue.

What does the leadership team need to get better at?

Everything. They haven't been big on training...they like OVERVIEWS here...and when you don't have everything you need to get the job done...it is FRUSTRATING. The management like to make calls...but actually getting their hands on doing the actual WORK...nil.

What needs to change to make the company culture better?

Don't just TALK about being here for the people. Actions speak much louder than mere words. Free lunch and happy hours are great...but not so much when the environment is toxic. Managers don't know how to TALK to people...being condescending and obnoxious doesn't get you anywhere.

Other Employee Reviews for Fanatics

What do you like best about the leadership team?

I appreciate that they listen.

Leadership review from Customer Support Dept
What makes you most happy at work?

its fun

Outlook review from Executive Dept
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