Fanatics – My experience has been very good. I started in customer service peak of 2012 after being out of work for over 3 years before that I was laid off over 6 times. Fanatics has given me stability and rebuilt my faith in my employer. | Comparably

Fanatics – My experience has been very good. I started in customer service peak of 2012 after being out of work for over 3 years before that I was laid off over 6 times. Fanatics has given me stability and rebuilt my faith in my employer.

Fanatics Claimed Company
Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform.  read more
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EMPLOYEE
PARTICIPANTS
2152
TOTAL
RATINGS
55164

My experience has been very good. I started in customer service peak of 2012 after being out of work for over 3 years before that I was laid off over 6 times. Fanatics has given me stability and rebuilt my faith in my employer.

What makes you most happy at work?

Helping my team succeed and assisting my fans

What is most positive about the culture and environment at your company?

The employee fan club is very positive. They do a good job at recognizing the employees, holidays and different events.

What are some of the best things about your team?

My team is very knowledgeable and we work very well together. We learn from each other mistakes and we keep each other on our toes.

What do you like best about the leadership team?

I like the open door policy we have and that they try to to keep us updated on any changes that they are able to make us aware of in a timely matter.

Why do you feel undervalued and what would make you feel better about your compensation?

I am a team lead and team leads are level 3 employees but I have level 4 agents on my team. I feel like team leads should be paid more than a level 4 agent. I've had one agent say before as a joke I don't have to listen to you I out rate you.

Other Employee Reviews for Fanatics

What do you like best about the leadership team?

I appreciate that they listen.

Leadership review from Customer Support Dept
What makes you most happy at work?

its fun

Outlook review from Executive Dept
What makes you most happy at work?
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