Fidelity Investments CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
My overall work experience is positive. My job is pretty boring though.
Review from Customer Support Dept
What do you like best about the leadership team?
They are so encouraging and uplifting! I love the community.
Review from Customer Support Dept
They're positive, helpful people who really want the best for their employees.
Review from Customer Support Dept
Nothing. They are terrible and completely full of themselves. They make decisions that impact us without actually consulting people who do the job.
Review from Customer Support Dept
What does the leadership team need to get better at?
Communicating goals and training opportunities with employees
Review from Customer Support Dept
What is the best part about your compensation package?
7% 401k match is really great
Review from Customer Support Dept
All of it! They take great care of us.
Review from Customer Support Dept
The benefits are fantastic and comparatively inexpensive.
Review from Customer Support Dept
7% 401k match and 10% profit sharing
Review from Customer Support Dept
The yearly $ into our 401k.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I felt I was undervalued as a hard worker. I even saved a co workers life and no recognition was given
Review from Customer Support Dept
What are some of the best things about your team?
Clear and open communication and motivation for all of us to succeed
Review from Customer Support Dept
They are energetic and I look forward to going to work every day
Review from Customer Support Dept
The people are diverse and [usually] funny.
Review from Customer Support Dept
They are friendly and we end up having some good laughs. We do our best to keep each other sane with the monotony of the job.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Fidelity Investments yet.
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What is most positive about the culture and environment at your company?
Connections growth opportunities recognition and stretch goals
Review from Customer Support Dept
They are inviting and caring.
Review from Customer Support Dept
The people are the best part of the environment and the culture. My department is pretty laid back.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Fidelity Investments yet.
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What did you like most about the interview process?
First impression of Phone interview with recruiter made a hugely positive impact and influenced me to further pursue the job
Review from Customer Support Dept
They were very upfront about the work load during training.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Fidelity Investments yet.
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What makes you most happy at work?
People team manager and knowing exactly what is expected of me, drives my motivation to be a top performer
Review from Customer Support Dept
The culture and the people I work with
Review from Customer Support Dept
When things slow down and I can learn more about other parts of our company.
Review from Customer Support Dept
My co-workers make me the most happy.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Fidelity Investments yet.
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What do you like best about your company?
There aren't any Outlook reviews of Fidelity Investments yet.
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What would you most like to see improved at your company?
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