FireEye, Inc. Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Bad! Avoid working here. There's no development or career progression.
Review from Customer Support Dept
What do you like best about the leadership team?
Interaction with lower peers in the company
Review from Customer Support Dept
The new leadership brought in by Mandia is more transparent, honest than former leadership.
Review from Customer Support Dept
Strong!
Review from Customer Support Dept
What does the leadership team need to get better at?
Take care of your people, not your personal pockets.
Review from Customer Support Dept
Recognizing that people who aren't coders/developers contribute heavily to products and projects.
Review from Customer Support Dept
What is the best part about your compensation package?
The ability to work from anywhere with an Internet connection.
Review from Customer Support Dept
Company takes this seriously and I am well compensated
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation is decent/well, but the benefits are not great for those who work in Tech.
Review from Customer Support Dept
I recently interviewed for comparable positions that offered a 30% raise over what I'm making now at FireEye.
Review from Customer Support Dept
What are some of the best things about your team?
Smartest people in InfoSec, I learn so much from them!
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Working with smart people to solve tough problems to make people's networks safer.
Review from Customer Support Dept
Mission oriented culture. Finding evil in cyberspace and stopping the bad guys in their tracks.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Not dealing with my immediate manager.
Review from Customer Support Dept
My colleagues.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Honestly, the company is great, but my immediate manager is terrible. I don't trust or respect him.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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