Gainsight CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Intellectually stimulating, a family mentality, opportunity to grow professionally.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They walk the walk and don't just talk the talk.
Review from Customer Support Dept
They live and breathe in the shoes of our customers. They will go to any measure to please a customer and ensure they see value with the platform and the individuals they engage with at Gainsight.
Review from Customer Support Dept
Leadership is very transparent with all employees. You always know where the company, and you, stand.
Review from Customer Support Dept
Management is very transparent with employees
Review from Customer Support Dept
they are open and makes sure they adhere to the company values.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Gainsight yet.
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What is the best part about your compensation package?
Our health benefits are fantastic!
Review from Customer Support Dept
Unlimited PTO which gives a ton of flexibility to grow professionally by engaging in other events, courses, seminars, etc.
Review from Customer Support Dept
Great Medical coverage with $0.00 deductible and awesome Maternity benefits.
Review from Customer Support Dept
Free health insurance for employees
Review from Customer Support Dept
it is pretty competitive and benchmark against top companies.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Disclosure of ranges would be helpful.
Review from Customer Support Dept
What are some of the best things about your team?
We come together as one cohesive unit, and always support each other to be successful in every sense of the word.
Review from Customer Support Dept
No one is every judged because we show such incredible levels of vulnerability. We always approach things with a beginner's mind.
Review from Customer Support Dept
Our company and team believe that being human first helps us success in business. We also believe that our teammates motives are always good intentioned.
Review from Customer Support Dept
We all have a common goal we are driving towards
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone truly lives up to our goal of proving that you can win in business while being human first.
Review from Customer Support Dept
Inclusivity and a family approach by caring for each other even outside of the workplace.
Review from Customer Support Dept
The core values are communicated regularly and followed by most everyone. WIth everyone living these values you don't have to be afraid to offer an idea or question a decision. Meetings are made fun and events allow us to get to know one another and get work done.
Review from Customer Support Dept
Success for all, the golden rule, and child like joy
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Gainsight yet.
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What did you like most about the interview process?
The focus and transparency on the goals and culture.
Review from Customer Support Dept
The presentation portion. It took lots of prep but was a clear preview of what most of my daily interactions would look like now that I have the job.
Review from Customer Support Dept
One of the core believes of this company is for each employee to have "child-like joy." In the interview process, we ask that interviewees present their childlike joy, to not only get a taste of what our culture is like, but also to help loosen up the interviewee so they aren't as nervous.
Review from Customer Support Dept
HR was very easy to get ahold of and very responsive to my questions.
Review from Customer Support Dept
there were about 5 rounds, but it was well organized and completed on time.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Gainsight yet.
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What makes you most happy at work?
Happy customers!... And catered lunches!
Review from Customer Support Dept
Flexibility to make my own hours.
Review from Customer Support Dept
Believing my managers "see" me and are invested in both my success at work and my success at home. This company puts a huge emphasis on work/life balance and allows me the time to take care of personal things. This, in turn, motivates me to really put my all into my work to show my appreciation.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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