GGA Solutions Customer Support Department Employee Reviews

I have never felt that a company I work for really cared like I feel for GGA, at the beginning I questioned everything, but after feeling so much understanding for some difficulties I've been going through, this is really a company that cares for its employees... best company ever.

Review from Customer Support Dept

I thnik the management is quite lacking I don't if its only on my LOB (MINT) or GGA in general, however I haven't had a good experience in Mint since I arrived and I mayquite sonner than Ithought

Review from Customer Support Dept

I'm happy with my job because it has a great working schedule and benefits and the enviroment is good

Review from Customer Support Dept

good experience, I´ve learned a lo

Review from Customer Support Dept

My experience with the company has been pleasant. It is one of the few companies that have several benefits which are very helpful to the employee. I have worked in several Call Centers and without a doubt GGA has been one of the best, I feel very good working there.

Review from Customer Support Dept

The feeling of someone that will help you with any question or trouble it's amazing.

Review from Customer Support Dept

It shows that they care for the company

Review from Customer Support Dept

they are open to discuss ideas sometimes

Review from Customer Support Dept

everything everything is good thanks

Review from Customer Support Dept

My coach is a person who not only cares about how we work and helping us improve, but also cares about ourselves. And even if he has a lot of work and sometimes at the moment he cannot attend, he always helps us to solve any situation.

Review from Customer Support Dept

they need to have more interactions and coachings with the agents

Review from Customer Support Dept

planning in a way that agents are not getting back to back calls all day every day, supervisors & QA have to take normal calls everyday.

Review from Customer Support Dept

One of the best benefits that GGA has is the savings account and the savings fund. It is of great help projects that we put on.

Review from Customer Support Dept

Our weekly pay and bonus help us continue doing our best work

Review from Customer Support Dept

Being able to save money and get interset from that also the fact that we have a savings fund that t he company doubles at the end of the year.

Review from Customer Support Dept

We get our money on time, however I think we should earn a little bit more.

Review from Customer Support Dept

everything it help us alot

Review from Customer Support Dept

the base salary is quite low, so your paycheck is good as long as you get the your metrics however there's no much assitance on your team leads so achive that goal

Review from Customer Support Dept

I think that we could get paid a little bit more because there are more and more companies each day that offer a better salary.

Review from Customer Support Dept

we do many functions, and I believed we are not rewarded properly

Review from Customer Support Dept

I would Like to talk about this with My Manager Please. Thank you

Review from Customer Support Dept

If you can be honest and objective with this work and company, and don't add the bonus with all the incoming salary, that's not legal as well

Review from Customer Support Dept

my team have been really helpfull assisting me reaching my goals and doubts on the product

Review from Customer Support Dept

We are kind and we are alway trying to help each other

Review from Customer Support Dept

they are an experienced staff

Review from Customer Support Dept

They are always willingness to help me. we also share our experience between each other...

Review from Customer Support Dept

We help each other and if we find ways to make our work easier, we share it.

Review from Customer Support Dept

Be prepared, most of them just care about the call flow and not about the agent

Review from Customer Support Dept

To feel and work like a team, and take in consideration that we are all human beings

Review from Customer Support Dept

If they actually did their job how they are supposed to and put in at LEAST half of the work me and a few others put in

Review from Customer Support Dept

Everybody is so understanding and amazing

Review from Customer Support Dept

I believe there are chances to grow

Review from Customer Support Dept

everything everything is good that's it

Review from Customer Support Dept

this is a people company and not just a number

Review from Customer Support Dept

people first culture is the best

Review from Customer Support Dept

Be pointed, create courses for your coworkers and agents to create a good company, and don't be a misogyny call center

Review from Customer Support Dept

Listen what representatives says about the customer interaction. We know! We are the workforce

Review from Customer Support Dept

not much, there were missing informtion on how you really work, in terms os schedueles, other companies are more clear on it

Review from Customer Support Dept

It was quick and precise

Review from Customer Support Dept

the culture and the warm treat

Review from Customer Support Dept

everything everything was good ok

Review from Customer Support Dept

They asked about yourself (like if they really do care)

Review from Customer Support Dept

That they keep their promise in what they offer

Review from Customer Support Dept

That I get to work from home so I don't waste time moving to a different place each day

Review from Customer Support Dept

the opportunity to improve my skills

Review from Customer Support Dept

knowing that I am going to receive my next pay check

Review from Customer Support Dept

Help the client solve something that no one else has been able to solve.

Review from Customer Support Dept

payroll and that we know we can return to the job

Review from Customer Support Dept

Again, planning, they hire the minimum of agents for a campaign and since the training is not good enough everyone quits.

Review from Customer Support Dept