Giant Food Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
I'm a cashier and Giant and absolutely love the customers and the Giant Food working family.
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
The team has a good cohesiveness.
Review from Customer Success Dept
What does the leadership team need to get better at?
Being nicer to the employees and saying thank you more often let us know we are appreciated
Review from Customer Success Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
I worked tirelessly, never even calling out except once for a family emergency and they treated me like I was nothing but a body being used for corporate profit. They did not appreciate my efforts despite never providing me with training. They were inconsiderated with the scheduling as well.
Review from Customer Success Dept
What are some of the best things about your team?
We all care and try to give the best experience to customers
Review from Customer Success Dept
They treat their team with dignity and respect.
Review from Customer Success Dept
They get excited and make the atmosphere better
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
very nice and near the area in which I live.
Review from Customer Success Dept
I like the people that work along side me
Review from Customer Success Dept
What needs to change to make the company culture better?
I think right at this moment we need to get a manager in the bakery that actually wants to work and Isent so hot and cold to everyone and I believe the store manager plays a huge part in it to and he always talks about his bonus this bonus that and how he wants the most out of his bonus... Not good
Review from Customer Success Dept
What did you like most about the interview process?
Good human resources employee and comfortable conversations
Review from Customer Success Dept
What would you improve about your company's interview process?
When you interview and you tell them you can only do this many hours or can't work this day they say ok and then after you being there a few weeks will start to schedule you over the time you said or the day you can't work and they try to play it off like they never agreed to it unprofessional
Review from Customer Success Dept
What makes you most happy at work?
Pleasant environment and comfortable work environment
Review from Customer Success Dept
The customers make me the most happy.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Better management please and thank you
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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