HG Insights Customer Support Department Employee Reviews

I've seen the company grow from a small group of incredibly talented people to more than 100. From the original crew of visionaries to the current group, the mission hasn't changed - be the best we can be.

Review from Customer Support Dept

I was working at a successful startup before working at HG. Moving to join HG was the best decision, in employment terms, that I've made to date.

Review from Customer Support Dept

HG is actually my first job fresh out of college and I can't see it going any other way. I have found a great community of colleagues, mentors, and friends and continue to grow individually and learn each day. The ability to pick the brains of members of our exec team is something special.

Review from Customer Support Dept

Working at HG is one of the best things that ever happened to me.

Review from Customer Support Dept

The leadership team is approachable and open to hearing suggestions and concerns. They have implemented an OKR approach which ensures that the very broadest top-level objectives of the company are in alignment with those of every department.

Review from Customer Support Dept

Our leadership's openness and honesty is a crucial asset to our collective success. They also succeed in being a great deal more human than I've found to be the case in other organisations.

Review from Customer Support Dept

I like how accessible and collaborative they are with each of their employees. I have never felt any lack of communication or ability to reach out and sit down one on one with any member of our leadership team.

Review from Customer Support Dept

The company has great benefits and perks.

Review from Customer Support Dept

Genuine link back to performance

Review from Customer Support Dept

Our benefits are one of the best I've seen around Santa Barbara, and I love having that security from my workplace.

Review from Customer Support Dept

HG Insights has made a large investment in its staff, and the benefits of working here.

Review from Customer Support Dept

Each team member is unique with a diverse skillset and won't hesitate to pitch in to help with a rush project or to assist another teammate with brainstorming on how a project might be accomplished more efficiently.

Review from Customer Support Dept

In both the UK and the US, the level of talent you encounter working at HG is extraordinary, and is matched only by the camaraderie which exists both within teams and across the floor. We work for each other and succeed together.

Review from Customer Support Dept

I love how there is never any drama, and if there is it is immediately squashed. We also are very team oriented and every idea is always heard and considered. I never feel like my voice is not heard.

Review from Customer Support Dept

HG has the smartest and most dedicated group of colleagues an individual could ask to work with.

Review from Customer Support Dept

Even though we are in the middle of a pandemic, everyone is willing to jump on a Zoom call to answer questions or just to connect so no one feels isolated.

Review from Customer Support Dept

Can do attitude.... customer centric

Review from Customer Support Dept

I love how friendly everyone is and just the collaborative environment we cultivate at HG.

Review from Customer Support Dept

It's fun to be at work and work with friends.

Review from Customer Support Dept

Thorough.... was clear as to expectations on me

Review from Customer Support Dept

I appreciated how straightforward and direct everyone was and I enjoyed speaking to a wide range of employees. It gave me the ability to really envision what my future would look like at HG and allowed me to get some insight from a variety of perspectives on why they chose HG and why I should too.

Review from Customer Support Dept

I met with many people and there were no surprises after joining, full transparency up front.

Review from Customer Support Dept

First, the constant challenge. I never feel like I am stuck doing the same thing over and over. Second, the amazing group of colleagues.

Review from Customer Support Dept

Overwhelming positive customer feedback ..

Review from Customer Support Dept

I love working and interacting with my coworkers. We seem to have the right balance at work hard play hard and are able to joke around daily while still accomplishing goals.

Review from Customer Support Dept

Ever evolving ways to grow and develop personally and professionally.

Review from Customer Support Dept