Hoshizaki America Claimed Company
HOSHIZAKI is the world leader in the design, manufacturing, and marketing of a wide range of products for the foodservice industry including ice machines, refrigerators, freezers, prep tables, display cases and dispensers.
Our attention to detail, continuous innovation, smart application of technology and commitment to the highest standards - ensures that our customers have exceptional quality products. read more
The learning curve is really hard at first but once you get settled in a role things work better. Sales Team can be a real difficult group to try and help out some time though.
Briefly describe your overall experience at your company
Provide Supervisor/manager training. At no point was additional supervisory materials given for in case of situations such as write ups or incidents. Help train your managers to be successful managers, and not just throw them in manager meetins.
Briefly describe your overall experience at your company
its just another job - trying to find better/more productive ways to accomplish tasks and leadership/corporate management don't listen.
What is most positive about the culture and environment at your company?
nothing really sticks out out it
What do you like best about the leadership team?
Don't really interact with most or any of them.
What are some of the best things about your team?
most of us all get along in our office.
What does the leadership team need to get better at?
ACKNOWLEDGE YOUR DC'S ARE JUST AS IMPORTANT AS PTC.
Why do you feel undervalued and what would make you feel better about your compensation?
Gender Pay Gap is still a real issue in the whole world
What's going wrong and how can it be improved?
there is one toxic person in our office and always brings others down.
What do your coworkers need to improve and how could you work together better?
Generally between the sales team and operations team - there is a real disconnect.
What do your coworkers need to improve and how could you work together better?
I'm an introvert and prefer to not interact with others more than needed to for my job.
What do you like best about the leadership team?
My boss specifically Kara Meade is an excellent supervisor. She cares about her team and if there are issues within the office/warehouse.
What is most positive about the culture and environment at your company?
The environment is relaxed, but not always positive. Not all people on the team are held to the same standard level as others.
Why do you feel undervalued and what would make you feel better about your compensation?
COST OF LIVING INCREASED MORE THAN ANNUAL REVIEWS "ALLOWED FOR PAY INCREASES". WOMEN ARE STILL BEING PAID LOWER THAN MALE COUNTERPARTS
What makes you most happy at work?
Knowing that I am good at my job and I am helping service companies try to get paid for their hard time spent fixing machines.
What does the leadership team need to get better at?
create training docs for processeS that are across CO1 to the DC's - SPECIFICALLY DYNAMICS TASKS LIKE FACTORY RMAS AND CREDIT/REBILL FOR INCORRECT STOCK PARTS. DONT MAKE EMPLOYEES HAVE TO MAKE THEIR OWN TRAINING DOCS.
Why do you feel undervalued and what would make you feel better about your compensation?
livable wages as a base. everyone was told there was a hiring and spending freeze and now there are 3 new hires at the factory/leadership level that literally dont make sense what they are here for.
What's going wrong and how can it be improved?
I would like to move to a different position but I dont think my manager would consider it "because I'm good at what I do now". My job is solving other peoples problems and it's frustrating when my entire job is always issues and damages.
What do your coworkers need to improve and how could you work together better?
The coworkers I have issues interacting with are ones that do not have the same attitude as I do. It's not about them needing to improve, it's about trying to build a team. Not all people want to be a team player and help uphold policy.
What's going wrong and how can it be improved?
The department I work in revolves around warranty and technical support and freight damage. There are contradicting policies or no policies at all on how to handle issues or how to resolve situations. There is no standard protocol to resolve, and often when asked for training material there is none.
Why do you feel undervalued and what would make you feel better about your compensation?
The more I show that I am capable of my job and helping others, the more I am asked to take on and complete on top of my usual duties. While I have the "opportunity for overtime" I don't necessarily like being a leaning post for others to not learn and grow.
Response from Hoshizaki America
Thank you for taking time to complete our quarterly survey, we appreciate all of your constructive feedback. You mentioned a concern with supervisor/management training. We are currently in the process of implementing company-wide supervisor/management training, which will hopefully resolve some of your concerns.
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