Hoshizaki America Claimed Company
HOSHIZAKI is the world leader in the design, manufacturing, and marketing of a wide range of products for the foodservice industry including ice machines, refrigerators, freezers, prep tables, display cases and dispensers.
Our attention to detail, continuous innovation, smart application of technology and commitment to the highest standards - ensures that our customers have exceptional quality products. read more
overworked in the DC's. Poor management and proactive planning. Cannot provide quality customer service due to volume of work.
Briefly describe your overall experience at your company
Poor quality, upper management does not want to hear of our shortcomings and are inexperienced in DC operations.
Briefly describe your overall experience at your company
Upper management is all about sales. Poor quality of product, part availability, lack of support for all customer support in the DC's. They are not investing in "service after the sale" personal.
Briefly describe your overall experience at your company
The future is bleak. We manufacture too many models. Stick with what got us here. Pride in our products is waning.
Briefly describe your overall experience at your company
Too much to list here.
What does the leadership team need to get better at?
listening to and communicating with the DC's
What do you like best about the leadership team?
nothing to add, no direct input.
What do your coworkers need to improve and how could you work together better?
Do your jobs and keep busy!
What's going wrong and how can it be improved?
Poor quality equipment and poor communications from Corporate.
What is the best part about your compensation package?
health insurance and life insurance
What are some of the best things about your team?
They show up to work.
What is most positive about the culture and environment at your company?
Not anything to add here
What is most positive about the culture and environment at your company?
Not much to report positively.
What is most positive about the culture and environment at your company?
nothing to add on this.
What is most positive about the culture and environment at your company?
Not much. this is all.
What does the leadership team need to get better at?
Communicating and visiting the DCs.
What do your coworkers need to improve and how could you work together better?
There is no comradery or excitement to work together
What do your coworkers need to improve and how could you work together better?
Better attitudes and open discussions.
What's going wrong and how can it be improved?
the poor quality of our products cannot be sustained!
What's going wrong and how can it be improved?
Too much to list here.
Why do you feel undervalued and what would make you feel better about your compensation?
No direct communications with HR or management who can make these decisions.
Why do you feel undervalued and what would make you feel better about your compensation?
Individual compensation should be merit based and not the standard 3% increase.
What's going wrong and how can it be improved?
Poor moral. DC's are ignored. Corporate should be the example, not the DC's.
What's going wrong and how can it be improved?
No structure, management oblivious to issues in the DC. Inconsistent coaching and discipline.
Why do you feel undervalued and what would make you feel better about your compensation?
Very little recognition of DC employees and their contributions to overall success of the company.
What does the leadership team need to get better at?
Visiting the DC's and sitting down with individual employees to express their concerns and suggestions without retaliation.
Why do you feel undervalued and what would make you feel better about your compensation?
I have had exemplary reviews for 20 years and only one wage increase above the standard 3%.
What's going wrong and how can it be improved?
Poor leadership, decreasing quality of product, understaffed corporate departments. Hire more crucial role personnel, improve quality and better communication.
What does the leadership team need to get better at?
Directly communicating to the DC's. There has never been an opportunity to discuss what we need to do to improve customer service or other issues pertaining to the DC's.
What's going wrong and how can it be improved?
Poor quality of products. Poor new hires. Concise communications are rare. HR is nonexistent in the DC's. Need to improve quality. Better communication (in person) from corporate. Better corporate support to the DC's.
Other Employee Reviews for Hoshizaki America
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