Hoshizaki America – There is zero guidance to hit goals at this facility. People consistently have negative things to say. We let our "Big" accounts run the company. We seem to be only focused on our sales. We make too many different machines. They say, "you leave your supervisor, and not the company." | Comparably

Hoshizaki America – There is zero guidance to hit goals at this facility. People consistently have negative things to say. We let our "Big" accounts run the company. We seem to be only focused on our sales. We make too many different machines. They say, "you leave your supervisor, and not the company."

Hoshizaki America Claimed Company
HOSHIZAKI is the world leader in the design, manufacturing, and marketing of a wide range of products for the foodservice industry including ice machines, refrigerators, freezers, prep tables, display cases and dispensers. Our attention to detail, continuous innovation, smart application of technology and commitment to the highest standards - ensures that our customers have exceptional quality products. read more
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EMPLOYEE
PARTICIPANTS
805
TOTAL
RATINGS
23352

There is zero guidance to hit goals at this facility. People consistently have negative things to say. We let our "Big" accounts run the company. We seem to be only focused on our sales. We make too many different machines. They say, "you leave your supervisor, and not the company."

Briefly describe your overall experience at your company

This company is just average. The increase in warranty is an issue. We are making subpar products that have issues either being DOA or failure within weeks. We hardly ever have parts in stock at PSS. Our quality assurance is nonexistent. WE NEED TO FOCUS ON QUALITY INSTEAD OF SALES!!!!

Briefly describe your overall experience at your company

We are not ETDBW! WE NEVER HAVE PARTS!

What is most positive about the culture and environment at your company?

Work/Life balance and that is it, sadly.

What is most positive about the culture and environment at your company?

The ability to work with co-workers with different backgrounds.

What's going wrong and how can it be improved?

Better PAY and better PAY!!!

What are some of the best things about your team?

They actually come to work. Not all work hard though!

What is most positive about the culture and environment at your company?

Nothing. We do not see it at the DC level.

What are some of the best things about your team?

We accomplish a lot and get things done even we are constantly short handed.

Why do you feel undervalued and what would make you feel better about your compensation?

I see my job offered at other companies that start out at the wage I'm making after four years of service.

What do you like best about the leadership team?

There is not much to be said. I think they need to be more involved regarding our quality and why we never have parts for our customers.

Why do you feel undervalued and what would make you feel better about your compensation?

The company needs to look around and compare rates from other companies in the area! I have YEARS of service, and I can find a higher paying job doing less!

What's going wrong and how can it be improved?

We are understaffed. We never have parts available for our customers. Having to tell them the same story over and over is ridiculous. LONG ETA'S! POOR QULAITY PRODUCTS!

What does the leadership team need to get better at?

Provide HR to the DC's at least twice a year. Quality assurance needs to be retained. We don't need a machine for every purpose on the planet. The DC's need to pay more!

What's going wrong and how can it be improved?

My boss can learn some interpersonal skills (not joking). HR can actually listen and get back with me in appropriate time. No one wants to take the time to sit down and listen. This is the worst leadership I have experienced in all the places I have worked.

What does the leadership team need to get better at?

The leadership team could take the time to listen to their employees. Leadership can also provide goals to their employees and provide the guidance that is needed to reach them. I hear many people talk about how there is little to no training at this company. Which is true.

Why do you feel undervalued and what would make you feel better about your compensation?

I have worked here for nearly four years. I am a little over $20/hr. This is starting pay at many companies in the area. I have brought this up to my supervisor, director and HR. I have never heard back from HR about anything I submit. HR is complete JOKE!

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