In Home Support Services Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
nothing they dont do anything
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The teamwork we use to get things done.
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What does the leadership team need to get better at?
Its really hard to get a hold of anyone on the phone, if I need help with anything or need a question answered. I have waited on hold & then either disconnected or forced to leave a message, & they don’t always call back. You must call repeatedl
Review from Operations Dept
Communication skills and friendliness to workers
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The union is awesome, but there is no direction from management and the training we are required to have isnt offered on a timely basis.
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What is the best part about your compensation package?
Paid sick leave and fluycuating schedule
Review from Operations Dept
We get raises at random.
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Why do you feel undervalued and what would make you feel better about your compensation?
The work can be very taxing, and the pay is below minimum wage. The union had to fight to get basics like sick pay.
Review from Operations Dept
they dont care about you as a caregiver
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Better pay and offer benefits that are affordable
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There is barely any compensation to speak of.
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To be paid a living wage with health insurance
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What are some of the best things about your team?
It varies depending on the job location. Workers tend to help & support each other.
Review from Operations Dept
they are caring and work together to take care of things.
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My team get our job done with quality.
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What do your coworkers need to improve and how could you work together better?
to communicate better about patient
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Have meetings and make people go
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We have to ask around as to who are our coworkers and who are not, and there are no work meetings to speak of.
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What is most positive about the culture and environment at your company?
Clients are mostly kind & thankful. Once I get a hold of the main office, the person thanks me for the work I do, & says the caregivers are needed.
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i get to work alone
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There are many different cultures and theres no bias.
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What needs to change to make the company culture better?
Nothing can be changed unless management changes
Review from Operations Dept
We are taking care of clients that are disabled and/or dying. It can be emotionally and physically hard.
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What did you like most about the interview process?
It wasn’t a typical interview. They checked that you didn’t have a criminal background, & explained the rules & how how things worked. You tell them a little abo
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was short and sweet and quick
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Quick and easy talking to the clients
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There were not many hard questions.
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What would you improve about your company's interview process?
Actually hold interviews so u know what people are doing
Review from Operations Dept
What makes you most happy at work?
Helping and interacting directly with the person I care for. The other people in the location can be stressful to deal with.
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getting off work on time
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I look forward to meeting my quota for the day.
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What's going wrong and how can it be improved?
Clients are rude, being paid fairly could help dealing with
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The state and federal gov't are constantly trying to reduce our numbers or shut us down completely. We are one of a limited number of options for the disabled to stay in their homes.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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