Logically Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
They are allowed to give updates on what is going on during all-hands meetings.
Review from Customer Support Dept
There is open communication about the direction of the company and leadership is open to feedback.
Review from Customer Support Dept
They are engaged, positive and eager to make the organization better.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Logically yet.
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What is the best part about your compensation package?
Company contribution toward our HSA
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
401K Match a full 10% instead of only 3%, I would even accept 6% but not half.
Review from Customer Support Dept
What are some of the best things about your team?
We look for and find security issues bring them forward and figure out a way to fix the issue.
Review from Customer Support Dept
Everyone is open and honest. Everyone is very helpful.
Review from Customer Support Dept
we get along well and can count on each other to help out if needed.
Review from Customer Support Dept
-Receptive to new ideas and creative solutions -Hard-working and dedicated to supporting their colleagues -Client-oriented -Intelligent -Collaborative
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Logically yet.
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What is most positive about the culture and environment at your company?
We are nimble as we can joke with each other but when a security issue happens we buckle down and work the issue.
Review from Customer Support Dept
Generally, colleagues are supportive of each other and willing to help when challenging situations occur.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Logically yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Logically yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Logically yet.
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What makes you most happy at work?
Respect and saying I am appreciated all the time is not respect. Being appreciated for the job I do and being told that over and over again is just saying it to make the person saying feel better not the person they are saying it to.
Review from Customer Support Dept
When my team is able to work together to develop solutions to problems or improve the quality of our work and customer satisfaction
Review from Customer Support Dept
What's going wrong and how can it be improved?
Too many changes and expectations changing so rapidly. I am exhausted mentally most of the time. It also feels like certain departments are held to higher standards and expectations than others.
Review from Customer Support Dept
There is a high degree of turnover in sales which creates a negative perception of logically to both the clients and employees. I do believe the new initiative for employees outside of sales to reach out will be helpful.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Logically yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Logically yet.
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