Merck Operations Department Employee Reviews
Briefly describe your overall experience at your company
It is very fast paced and the reason behind change is not often forthcoming
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
Diversity, inclusivity, willing to adapt
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What does the leadership team need to get better at?
The communication is very poor and the they are dishonest at times
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Coming around and physically talking to a random number of workers at the lower levels.
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Promoting new product development quickly and inter-team sharing of new ideas.
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MLT treats their team well, the layers at AVP and Ex Dir really struggle at managing up and don’t treat the directs respectfully or value their opinions.
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Treating employees as people and realizing that employee morale is important, cost-cutting measures and reorgs have taken a toll.
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What is the best part about your compensation package?
Health care benefits are the BEST.
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Highly competitive salary, best car policy compared to other local offices.
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The pay is pretty good
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Wages, 401k, health insurance and matching gifts
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company matching into my 401k contributions
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Why do you feel undervalued and what would make you feel better about your compensation?
Salary is not competitive to market, bonus structure is also lower. Insurance benefits are very expensive and coverage not what you’d expect from big pharma.
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Company is known for below-average compensation in the industry.
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What are some of the best things about your team?
Highly collaborative team, very attentive to details and working together on complex issue resolution. Constant networking and sharing of experience. Self-training and mutual training. High responsibility and accountability.
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The collaborate well and come together in crisis
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diversity, adaptability, able to do quick turnarounds
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Proactive, follow through on commitments, fun.
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Diverse, talented, kind, innovative, and truly caring and support one another on the team.
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What do your coworkers need to improve and how could you work together better?
End the legacy company divide that still persists, as well as the negativity that came with it. Everyone too busy to collaborate effectively
Review from Operations Dept
What is most positive about the culture and environment at your company?
The autonomy in being able to get my work done. Also, the cross-departmental support and collaboration is unlike any other.
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People frequently use critical and analytical thinking to improve SOPs and avoid excessive bureaucracy. Sharing experience and training newcomers is welcomed. People mostly help each other and do not blame peers for mistakes.
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It is collaborative at times
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environment is safe, clean and has modern facilities
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What needs to change to make the company culture better?
Morale is low, reorganizations have impacted productivity, but lip service is paid to inclusiveness, "healthy" work environment, flexibility
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What did you like most about the interview process?
I interviewed with a lot of different people from different disciplines from the department
Review from Operations Dept
What would you improve about your company's interview process?
Let the HR actually understand responsibilities of clinical research roles and not refer to "future management" for work-related questions.
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More efficient. Be on time
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What makes you most happy at work?
The support of everyone I work with. Everyone is so kind and talented.
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Being able to contribute to clinical research of innovative drugs, amazing collective, lots of development opportunities, constant process improvement.
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getting things done and seeing progress
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getting work done on time and then leaving work on time
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What's going wrong and how can it be improved?
The managers need training. They are not good at conflict management
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Sometimes you feel like you're part of a large, inefficient machine and not making a positive impact on patients' lives-culture must change
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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