OnTrac Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Love the coworkers. Management needs an overhaul. Especially in the Claims department
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of OnTrac yet.
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What does the leadership team need to get better at?
Understanding how to treat employees better rather than have the employees fear as to if they will have a job to come in tonand work the next day
Review from Customer Support Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of OnTrac yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
My manager - or lack of manager was never around when you need help. On top of that he would throw you under the bus in a heartbeat!
Review from Customer Support Dept
What are some of the best things about your team?
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What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of OnTrac yet.
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What is most positive about the culture and environment at your company?
There aren't any Environment reviews of OnTrac yet.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
There aren't any Interviews reviews of OnTrac yet.
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What would you improve about your company's interview process?
Lose the attitude. This company is not a fortune 500
Review from Customer Support Dept
Get a person who understands the positions that are open
Review from Customer Support Dept
What makes you most happy at work?
There aren't any Outlook reviews of OnTrac yet.
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What's going wrong and how can it be improved?
Better leadership, better pay, better employees who care about their job, better drivers to deliver the packages rather than stealing them, less theft
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
There aren't any Outlook reviews of OnTrac yet.
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