Panda Express Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
overworked and unnapreciated, managers expect red shirts to handle more than they do
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
I do appreciate my manager a lot because she has a great team work vibe. She practices what she preaches and runs a smooth shift. I haven't worked enough with the leadership above hers as much but I do know that numbers mean everything to them.
Review from Customer Success Dept
I really like my team
Review from Customer Success Dept
Nothing, they keep dismissing us and never do anything to fix it, we have a team lead who constantly yells at employees in front of guests and our manager has done nothing to correct her behavior, everyone is constantly drained from the mental abuse we endure everyday, everyone will be quitting soon
Review from Customer Success Dept
I feel good with my team and our compromise
Review from Customer Success Dept
What does the leadership team need to get better at?
Respecting empoylee time and prior commitments outside of work and overall attitude
Review from Customer Success Dept
Due to the covid vaccine, some are hesitant to get vaccinated. Its understandible. Especially to people who are religious and of color. Such cases like the Tuskegee Syphilis Study or the beginning use of birth control. It disgusted me how my co-worker was disrepected because of her religious belief
Review from Customer Success Dept
Hiring more people and making sure we’re not short staffed because it’s tiring out employees and c
Review from Customer Success Dept
What is the best part about your compensation package?
It provides me to be able to save a lot more and for that i am grateful
Review from Customer Success Dept
Everything is the best here
Review from Customer Success Dept
I'm not to sure theres many benefits
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel that with my experience and education combined, I am more suitable and qualified for a management role. But because of the culture at Panda, you have to go through the ranks.. which is fine, but there are some manager who cannot speak or read English fluently. It doesn't seem right.
Review from Customer Success Dept
Someone who started after me is getting paid more than me when I have sacrificed so much for my store. Lets also add in his a male and I?
Review from Customer Success Dept
What are some of the best things about your team?
Nothing good to say about the team.
Review from Customer Success Dept
Most of us know our roles and get the job done. It makes shifts smooth and pleasant.
Review from Customer Success Dept
They are all understanding people but unfortunetly, our managers are not. They tend to execute their leadership poorly
Review from Customer Success Dept
We provide good quality service
Review from Customer Success Dept
I trained my team to be well rounded while I was their leader.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
My manager silvia in antelope, california never works and always sassing when i ask to take days off 2-3 weeks in advance.
Review from Customer Success Dept
Not gossiping all the time and supporting eachother
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Everyone greets everyone hi and goodbye.
Review from Customer Success Dept
My coworkers making it easier to get through a shift
Review from Customer Success Dept
I think the most positive part is the mutual respect we have for one another.
Review from Customer Success Dept
How the employees tend to carry themselves. From the way they ask questions and help each other from what they learned
Review from Customer Success Dept
Nothing really. Everything went down hill when we got a new manager and doesn’t seem to ca
Review from Customer Success Dept
What needs to change to make the company culture better?
Paying more attention to associates.
Review from Customer Success Dept
What did you like most about the interview process?
It was genuine they wanted to get to know me. It was over all okay.
Review from Customer Success Dept
Manager was easy to talk and relate to.
Review from Customer Success Dept
The manager before the rude one was quite the polite one. She encouraged me im conversating comfortably
Review from Customer Success Dept
What would you improve about your company's interview process?
The person who took my interview seemed uninterested and it was over zoom which was not enjoyable
Review from Customer Success Dept
What makes you most happy at work?
What makes me most happy is being able to run a smooth shift without feeling like I'm babysitting coworkers or having to constantly remind others to stay productive. Most days are pleasant.
Review from Customer Success Dept
Having going through the rough day together and having a bit of a celebration by playing our music as we clean up
Review from Customer Success Dept
Interacting with guests and making sure theyre satisfied with their visit
Review from Customer Success Dept
What's going wrong and how can it be improved?
I've been having issues with my assistant manager and over time I've realized I'm not the only one
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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