Paycom Customer Support Department Employee Reviews

Overall, it's a great company to work for as long as your job can't be replaced by Ai. The perks are great and I've met so many great people and formed lifelong bonds! My biggest complaint is the pay is not what it should be for how hard my department works.

Review from Customer Support Dept · Posted 2 days ago

My overall experience has been very positive. I have had opportunities to grow, take on new challenges, and work with great people. I appreciate being able to use my strengths in different ways while doing work that has a meaningful impact on our clients.

Review from Customer Support Dept

I enjoy working at the company. I do wish there was more opportunity for growth as I have reached out many times about moving to a department that more closely aligns with my career. We are often told we are on a freeze, however this freeze has been going on for a couple of years.

Review from Customer Support Dept

My experience overall has been great! I've been challenged in ways that has allowed me to grow as a person and gain new skills. I've also gained great relationships both professionally and personally. I'm looking forward to what's come.

Review from Customer Support Dept

This has been the most organized and streamlined new hire and training experience I have ever had. I am compensated well and receive incredible benefits. The free internal programs and perks like $4 lunches are unmatched. I would recommend this workplace over and over to anyone who asks.

Review from Customer Support Dept

They seem to do what they think is best to keep the company moving in the right direction.

Review from Customer Support Dept · Posted 2 days ago

The open and supportive relationships I have with leadership fosters transparent communication and collaboration. This encourages me to confidently present ideas, identify opportunities for process optimization, and contribute to continuous improvement efforts that make our work more effective.

Review from Customer Support Dept

The best thing about my leadership team is they tailor the feedback and trainings for each and every individual on the team. They note our key strengths and weaknesses and help us capitalize on them.

Review from Customer Support Dept

Support to succeed at my role.

Review from Customer Support Dept

I find that my leadership team listens while offering solutions. In particular, I find that my team lead is incredibly helpful and invested in his team as individuals.

Review from Customer Support Dept

I really value that my compensation package allows me to take care of my family while still having the time and flexibility to be present with them. Having good coverage and paid time off gives me a sense of security without feeling like I have to choose between work and important family moments.

Review from Customer Support Dept

$1 health insurance, and the other great health benefits offered.

Review from Customer Support Dept

I feel that I am compensated fairly for the work I do. I feel that my company works hard to ensure that my benefits are inclusive and affordable. I think that Paycom works hard to make it affordable to stay healthy through on-site programs.

Review from Customer Support Dept

Great Pay with affordable insurance.

Review from Customer Support Dept

The best thing about the compensation is the $1 benefits and low benefit cost to add dependents.

Review from Customer Support Dept

I feel like the execs don't value the single parent or certain depts. This is a billion-dollar company, but yet you have so many working here who are living paycheck to paycheck and raising children on their own. The stress we endure throughout the week is not often eased by our paychecks.

Review from Customer Support Dept · Posted 2 days ago

A commission or bonus added on to our pay rate. I know other departments are paid a commission/bonus; however we do not receive one.

Review from Customer Support Dept

Compensation for the base PSD role is low for the level of experience and knowledge that I bring to the role and was non-negotiable. Unless a market adjustment occurs or remote work becomes available, there's nothing that can change this situation other than promoting to Senior then Exec ASAP.

Review from Customer Support Dept

I think additional projects outside of the scope of the position, willingness to join available projects, creating and owning projects, and productivity should reflect more on compensation without making it a competition within your own team/department to be recognized as excelling.

Review from Customer Support Dept

There are many jobs in this market offering higher salaries.

Review from Customer Support Dept

We're one big family who share a lot of the same sentiments. We can laugh or vent to each other when needed. My TL is also a huge reason why I want to be here. She is an empath and is always a listening ear when I need her.

Review from Customer Support Dept · Posted 2 days ago

Our team does a great job taking ownership of our individual projects while still working toward the same larger goals. We understand what the company is trying to accomplish and focus on giving out clients clear guidance that helps them succeed along the way.

Review from Customer Support Dept

The team has always worked together to promptly answer questions and inquiries. We ensure that we promptly pivot to others needs when the workload becomes intense. The team is very knowledgeable and when needed we can ensure we always get an answer that is required.

Review from Customer Support Dept

Genuine, care about your success, make work environment fun.

Review from Customer Support Dept

My team works cohesively. My team is always open to answer questions and listens to one another with good intent.

Review from Customer Support Dept

The environment of our team.

Review from Customer Support Dept · Posted 2 days ago

For me, the most positive part is the people I get to work with. There is a real sense of teamwork, and I'm surrounded by people who care about doing their best and helping each other succeed. Even when things get busy, there is a shared understanding of what we're working toward and why it matters.

Review from Customer Support Dept

I do enjoy interacting with my coworkers at work as they are all very friendly and wish growth for each other. The benefits are also fantastic.

Review from Customer Support Dept

They want everyone to be successful

Review from Customer Support Dept

My company works hard to ensure that all people feel included. I appreciate that differences in employees are celebrated. My job is welcoming and actively shows me that it finds members of a variety of communities valuable.

Review from Customer Support Dept

My team and the clients who are genuinely kind and make your day with their kindness. Also, QDOBA FRIDAYS! All of our wonderful perks!

Review from Customer Support Dept · Posted 2 days ago

I'm happiest when I can see that my work makes a difference. I enjoy creating resources that make things easier to understand, help our clients feel more confident, and give me the opportunity to be creative in how we communicate and teach.

Review from Customer Support Dept

I really appreciate how my coworkers are always there for one another. I enjoy the friendly, but professional atmosphere that work brings.

Review from Customer Support Dept

Achieving my task (approvals) for my clients.

Review from Customer Support Dept

I enjoy the culture and small delights at work. From hiding mini figures throughout campus, having weekly breakfast hosts, being able to connect with people who are members of similar communities and similar interests.

Review from Customer Support Dept