Paycom Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Progressive, Advanced, and helpful. I am grateful for my time with Paycom.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I like the transparency of what is needed and expected of team members. I also appreciate all leadership's willingness to help and support to accomplish tasks.
Review from Customer Support Dept
I like the transparency and clear communication of our directions and rules.
Review from Customer Support Dept
Structure, Commitment to excellence and Caring for People!
Review from Customer Support Dept
They are always eager to push me to progress.
Review from Customer Support Dept
Constantly improving as a team and willingness to be transparent in all aspects of the business.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The best part of my compensation package was the annual amount granted at start of hire
Review from Customer Support Dept
$1 health care is the best.
Review from Customer Support Dept
The ability to continue to grow.
Review from Customer Support Dept
LTIP perks, healthcare and FSA coverage.
Review from Customer Support Dept
4 dollar lunches are my favorite
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation for the base PSD role is low for the level of experience and knowledge that I bring to the role and was non-negotiable. Unless a market adjustment occurs or remote work becomes available, there's nothing that can change this situation other than promoting to Senior then Exec ASAP.
Review from Customer Support Dept
I think additional projects outside of the scope of the position, willingness to join available projects, creating and owning projects, and productivity should reflect more on compensation without making it a competition within your own team/department to be recognized as excelling.
Review from Customer Support Dept
There are many jobs in this market offering higher salaries.
Review from Customer Support Dept
What are some of the best things about your team?
They all have great personalities and are very knowledgeable. They are always willing and able to support one another.
Review from Customer Support Dept
My team is a good mix of experience and new blood. I love how we interact and complement each other's strengths.
Review from Customer Support Dept
My supervisor and team mates
Review from Customer Support Dept
We laugh and work so hard that it makes the days pass by fast. We really enjoy our life and doing work together!
Review from Customer Support Dept
Everyone is warm and understands we are in this together.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The encouragement to do your best work and see results happen in real time.
Review from Customer Support Dept
I love the relationship I am allowed to build with my clients. I love them having the single point of contact and that they feel I am a part of their teams.
Review from Customer Support Dept
We get $4 lunches and $2 smoothie, like come on man. The best!
Review from Customer Support Dept
Teamwork and problem solving are engrained at every level of the organization.
Review from Customer Support Dept
i enjoy the ability to take breaks
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
My team members and the light and open-like feel of the workplace facility
Review from Customer Support Dept
I love when clients tell me I am great to work with and that they can't do their jobs without me.
Review from Customer Support Dept
Talking to my specialist, leaders and upper management.
Review from Customer Support Dept
Being able to resolve client issues and errors.
Review from Customer Support Dept
Constant professional development and working towards the Senior promotion.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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