Paycom Customer Support Department Employee Reviews

I’m proud to work at Paycom and grateful for the experience and tools that have helped me grow. However, I feel some changes have made the company a less sought after workplace, and not all have been for the bette

Review from Customer Support Dept · Posted 8 days ago

Good! Recently it's been a little more unpredictable about what the future looks like. However, i think we will begin seeing a positive change.

Review from Customer Support Dept · Posted 9 days ago

Overall, my experience with Paycom has been very positive. I have had the opportunity to grow professionally, expand my knowledge, and work alongside a supportive team. I appreciate Paycom's focus on communication, collaboration, and providing employees with opportunities to succeed.

Review from Customer Support Dept · Posted 9 days ago

LOVE WORKING AT PAYCOM AND ATMOSPHERE IS POSITIVE

Review from Customer Support Dept

Overall, it's a great company to work for as long as your job can't be replaced by Ai. The perks are great and I've met so many great people and formed lifelong bonds! My biggest complaint is the pay is not what it should be for how hard my department works.

Review from Customer Support Dept

Our leaders make a conscious effort to prioritize employee well being and offer support, even when faced with limitations outside their reach. They work diligently to effect positive change and practice transparency.

Review from Customer Support Dept · Posted 8 days ago

Their ability to move the business forward but at the same time being strategic on how we can use our internal development team to make mundane tasks automated.

Review from Customer Support Dept · Posted 9 days ago

I appreciate that the executive team makes a concerted effort to communicate company goals and priorities while also creating opportunities for employees to ask questions through the executive roadshows. This level of communication helps employees stay informed and connected to the company?

Review from Customer Support Dept · Posted 9 days ago

VERY HELPFUL AT ACHEIVING WORK GOALS

Review from Customer Support Dept

They seem to do what they think is best to keep the company moving in the right direction.

Review from Customer Support Dept

Free Mental Health, PTO, and Zero Card

Review from Customer Support Dept · Posted 9 days ago

The best part of the compensation package is the generous time-off policies. I appreciate the flexibility they provide and the company’s

Review from Customer Support Dept · Posted 9 days ago

I really value that my compensation package allows me to take care of my family while still having the time and flexibility to be present with them. Having good coverage and paid time off gives me a sense of security without feeling like I have to choose between work and important family moments.

Review from Customer Support Dept

$1 health insurance, and the other great health benefits offered.

Review from Customer Support Dept

I feel that I am compensated fairly for the work I do. I feel that my company works hard to ensure that my benefits are inclusive and affordable. I think that Paycom works hard to make it affordable to stay healthy through on-site programs.

Review from Customer Support Dept

Pay depends on position level, but advancement is inconsistent. Some specialists are promoted immediately while others earn it. Merit increases appear limited to executives only. New hires often out earn tenured staff and supervisors despite doing less work.

Review from Customer Support Dept · Posted 8 days ago

NEED TO HIRE MORE EMPLOYEES, PAY INCREASE BC WORK HAS DRASTICALY INCREASED

Review from Customer Support Dept

I feel like the execs don't value the single parent or certain depts. This is a billion-dollar company, but yet you have so many working here who are living paycheck to paycheck and raising children on their own. The stress we endure throughout the week is not often eased by our paychecks.

Review from Customer Support Dept

A commission or bonus added on to our pay rate. I know other departments are paid a commission/bonus; however we do not receive one.

Review from Customer Support Dept

Compensation for the base PSD role is low for the level of experience and knowledge that I bring to the role and was non-negotiable. Unless a market adjustment occurs or remote work becomes available, there's nothing that can change this situation other than promoting to Senior then Exec ASAP.

Review from Customer Support Dept

My Paycom colleagues are my favorite peers. Most if not all are intelligent, hardworking, and eager to help. They share the workload and speak up to drive change.

Review from Customer Support Dept · Posted 8 days ago

They are hardworking and reliable. I know I can lean on them and have a wonderful group of colleagues to help when the times get hard.

Review from Customer Support Dept · Posted 9 days ago

One of the best things about my team is how supportive and collaborative everyone is. There is always someone willing to answer questions, share their knowledge, or step in to help when needed. I also appreciate that we can rely on one another while still working toward our individual and team goals

Review from Customer Support Dept · Posted 9 days ago

NICE FRIENDLY HELP WHEN NEEDED

Review from Customer Support Dept

We're one big family who share a lot of the same sentiments. We can laugh or vent to each other when needed. My TL is also a huge reason why I want to be here. She is an empath and is always a listening ear when I need her.

Review from Customer Support Dept

The most positive aspect is the rich diversity of backgrounds and perspectives, paired with an exclusive focus on fostering a welcoming and supportive environment for all.

Review from Customer Support Dept · Posted 8 days ago

Everyone wants to have a good time and WIN.

Review from Customer Support Dept · Posted 9 days ago

The most positive aspect of the company culture is the collaborative and supportive environment. I appreciate that employees are encouraged to help one another, share knowledge, and work together toward common goals.

Review from Customer Support Dept · Posted 9 days ago

EVERYONE WORKS TOGETHER TO SERIVICE OUR CLIENTS

Review from Customer Support Dept

The environment of our team.

Review from Customer Support Dept

I appreciate that no two days are the same, which keeps the work engaging. I also value being able to share honest feedback without fear of retaliation, and that speaking up can lead to real, meaningful change.

Review from Customer Support Dept · Posted 8 days ago

Helping others and helping our customers. I feel fulfilled by helping those around me and my clients.

Review from Customer Support Dept · Posted 9 days ago

What makes me happiest at work is the people I work with and the opportunity to help others. I enjoy being part of a supportive team where we can collaborate, solve problems together, and learn from one another.

Review from Customer Support Dept · Posted 9 days ago

HAVING STEADY EMPLOYEMENT AND GOOD COMPENSATION

Review from Customer Support Dept

My team and the clients who are genuinely kind and make your day with their kindness. Also, QDOBA FRIDAYS! All of our wonderful perks!

Review from Customer Support Dept