Paycom Operations Department Employee Reviews

This company has shaped me into a better version of myself! I have learned so much resilience, time management, gained incredible work ethic, and set goals for myself that I would have thought were impossible to reach 6 years ago. I love the fast-paced environment & the people that I work with!

Review from Operations Dept · Posted 2 hours ago

Whirlwind - from the first day I was challenged to hit the road running with learning and personal development and that hasn't slowed. I'm looking forward to future opportunities to learn, develop, and cross train.

Review from Operations Dept · Posted 3 hours ago

It's overall positive. I enjoy learning, problem solving, working in a collaborative environment and interacting with clients. It's just a MASSIVE amount of information to consume in a very short period of time with a looming fear of termination with every system click. But overall good

Review from Operations Dept · Posted a month ago

Constant changes, restructuring, fast paced, Growth without giving EEs a chance to adapt

Review from Operations Dept · Posted a month ago

My first 3 months have been great. I have enjoyed all the learning and feeling like I am part of a successful company

Review from Operations Dept · Posted a month ago

I love that no matter the circumstances, the goals are always clear - client satisfaction!

Review from Operations Dept · Posted 2 hours ago

We get a healthy amount of communication from our leadership. I'm enjoying the fellowship and collaboration that naturally develops over time.

Review from Operations Dept · Posted 3 hours ago

What I appreciate most is that they genuinely invest in our growth. Whether you're new or have been here for years, leadership strives to provide the support and resources for everyone to advance and succeed.

Review from Operations Dept · Posted 8 days ago

I don't understand the question. Leadership collectively? The Leadership I personally interact with? Unclear

Review from Operations Dept · Posted a month ago

I do not know the executive team much, but the direct supervisors I have are amazing. They take the time to really explain things.

Review from Operations Dept · Posted a month ago

More transparent. Seems to care more about .5 increase in revenue than hundreds if not thousands of jobs.

Review from Operations Dept

Communication has always been an issue. Once an entire job site department was laid off and there were still no answers to comfort or retain others, I think a lot of people lost trust in current leadership.

Review from Operations Dept

Valuing the work that operations employees do, it has been over a year of cuts of perks and benefits with only an increased workload to show for it. It is extremely difficult to be motivated for a workplace that continuously asks for more while offering less.

Review from Operations Dept

If there could be any kind of structure in place or boxes that need to be checked before big moves that completely change people's lives. I know this can be what's best for the company, but what about the employee's day to day lives that depend on leaderships knowledge.

Review from Operations Dept

Alignment of KPIs and how we measure success. Partnering with counterparts in Dev/QA can be a huge challenge. Ops is held accountable to strict deadlines and customer delivery whereas it seems Dev/QA can move dates constantly and not put the customer first. Concerned how their success is measured.

Review from Operations Dept

Merit increases based on performance! It gives me an opportunity to showcase all of my hard work year over year and really strive to be my best!

Review from Operations Dept · Posted 2 hours ago

I'd have to say the time off. Three weeks PTO accrual right from the start feels so good.

Review from Operations Dept · Posted 3 hours ago

I enjoy having free therapy

Review from Operations Dept · Posted a month ago

The medical insurance. I am saving hundreds of dollars a month compared to the insurance I have had at previous jobs. This has really helped my well-being.

Review from Operations Dept · Posted a month ago

The benefits that are provider by our company are unmatched to the industry.

Review from Operations Dept

I believe that the work load is tremendous for NCS. I have watched my team come in early, on weekends, and skip lunches to tend to clients. Working with clients directly is stressful and depending on who your TSR is, you may or may not be doing more work than expected

Review from Operations Dept · Posted a month ago

More pay and a little more communication

Review from Operations Dept · Posted a month ago

In my short time I have been here I have already noticed a few specialists view associates as "lesser" when they or their clients are falling behind or late to due dates they want the tasks done NOW even though they don't understand we may already have tasks or even in my case a new hire.

Review from Operations Dept · Posted a month ago

The pay would be fantastic 5-6 years ago. However times have changed and raises are few and far between. In some departments. The TL's are simply there because they survived layoffs. In many cases its clear they are no longer the best fit for position, more fit candidates are stuck in their roles.

Review from Operations Dept

It feels like a majority of the hard work the is completed by people who are not the direct favorites/ clique of leadership are not as recognized or valued. No matter the work put in, it feels unseen and often disregarded. The level up process being frozen removes the ability to grow as well.

Review from Operations Dept

COBRA has a unique circumstance allowing interactions with our clients former employees. Some of our calls can be difficult or sensitive but our team is very empathetic, willing, and determined. I love seeing shout outs from clients and COBRA participants about our team!

Review from Operations Dept · Posted 2 hours ago

Everyone has each other's best interest in mind. If one team member can help another out with job knowledge, they will.

Review from Operations Dept · Posted 3 hours ago

The best thing about my team is how collaborative and supportive everyone is. No matter how busy we are, people always take the time to share knowledge, answer questions, and lift each other up. We truly work together toward the same goal

Review from Operations Dept · Posted 8 days ago

They're willing to help when I'm drowning in something

Review from Operations Dept · Posted a month ago

We take care of each other and make sure that we celebrate our wins.

Review from Operations Dept · Posted a month ago

The people - no matter what is thrown at them, they are always supporting their teammates through their hardest days.

Review from Operations Dept · Posted 2 hours ago

The variety of cultural and educational backgrounds is awesome. Coming from a university and health system work history, I really appreciate the continuation of that diversity.

Review from Operations Dept · Posted 3 hours ago

how the culture balances high performance with genuine care for people. You're encouraged to innovate and execute with excellence, but you're never alone

Review from Operations Dept · Posted 8 days ago

I'm not sure. I don't think there's much time to engage or experience the culture

Review from Operations Dept · Posted a month ago

Leadership seems to have a positive mindset

Review from Operations Dept · Posted a month ago

I did more personal assessments on the PC.

Review from Operations Dept

The interview process was challenging and I love a good challenge!

Review from Operations Dept

It is open conversation and the team is personable.

Review from Operations Dept

The recruiters were willing to listen so that they could find a department I'd excel in

Review from Operations Dept

I feel that my job is very rewarding. I love talking to participants, clients, internal employees, and helping them to the best of my abilities. Additionally, I love the challenges that come with my role. Finding a resolution to a problem given to me fills my cup!

Review from Operations Dept · Posted 2 hours ago

Interacting with people that want to be here pleases me. It's also nice to work with people that don't mind working.

Review from Operations Dept · Posted 3 hours ago

Feeling like I am a part of the companies success

Review from Operations Dept · Posted a month ago

Knowing that my job directly impacts the implementation process of our new clients, and when they have a first positive it can lead to a long term partnership.

Review from Operations Dept · Posted a month ago

Talking with my coworkers. They build each other up and want to make sure everyone is having a great day.

Review from Operations Dept · Posted a month ago

My answer is mostly influenced by being new. I don't understand 70% of the things asked of me and training was not very helpful unfortunately. I will hopefully feel differently if and when I have a firmer grasp on my role but currently I am drowning and will be drowning for the foreseeable future

Review from Operations Dept · Posted a month ago

I am concerned I am going to randomly get fired without notice and there is nothing I can do about it.

Review from Operations Dept

There's a lack of attempting to retain institutional knowledge, whether it be through retaining employees who have the knowledge, or recording that knowledge in confluence. This makes it difficult for others to research or take over responsibilities when someone leaves.

Review from Operations Dept

There needs to be more communication and training on all matters. I see that not everything is just a "learning experience" When you don't have anyone to show you what you are learning. That is just being thrown in the water and hoping you can swim.

Review from Operations Dept

The company feels directionless at the moment - choosing to implement band-aid solutions rather than determining the root cause. I'm hoping moving into 2024 the focus will be on improving current state rather than continual innovation.

Review from Operations Dept