Paycom Operations Department Employee Reviews

Like a rollercoaster, highs are high lows are low. Its an interesting time in the world. With ai and the looming threat of layoffs it's hard to remember all the good

Review from Operations Dept · Posted 5 days ago

My overall experience has been great. I have grown up here at Paycom and been able to make great strides for my family. I was a single mom for majority of my career here thus far and I know you get out what you put in. I am living proof.

Review from Operations Dept · Posted 5 days ago

The compensation is great for the area that I live in. I do believe there are many opportunities for upward mobility

Review from Operations Dept · Posted 19 days ago

Paycom has challenged me to not only grow, but to push myself to the limit on what I am capable of. I never shy away from helping others or difficult tasks and this is something I developed here. I love the interactions I get to have, and I am always happy when I am able to help others succeed.

Review from Operations Dept · Posted 19 days ago

I have had a fantastic experience, continuously developing my skills within a collaborative and supportive environment.

Review from Operations Dept

I love that they are always open to feedback and different ideas. There really is room here to make a difference and lead from any position you are in.

Review from Operations Dept · Posted 5 days ago

I feel like we can talk to them whenever we need to.

Review from Operations Dept · Posted 19 days ago

I think the part that I enjoy the most from my management team is their level of connection they have with me. I don't feel a level of disconnect with I discuss issues with them and they always allow me to provide feedback and stay close to the work to ensure we are successful as a department.

Review from Operations Dept · Posted 19 days ago

My leadership team proactively informs me if my metrics are trending in the wrong direction so that I can start correcting them earlier which is very helpful for me! I rather know now than at the last minute.

Review from Operations Dept · Posted 19 days ago

They are development focused, diverse and adaptive

Review from Operations Dept

More transparent. Seems to care more about .5 increase in revenue than hundreds if not thousands of jobs.

Review from Operations Dept · Posted 5 days ago

Communication has always been an issue. Once an entire job site department was laid off and there were still no answers to comfort or retain others, I think a lot of people lost trust in current leadership.

Review from Operations Dept

Valuing the work that operations employees do, it has been over a year of cuts of perks and benefits with only an increased workload to show for it. It is extremely difficult to be motivated for a workplace that continuously asks for more while offering less.

Review from Operations Dept

If there could be any kind of structure in place or boxes that need to be checked before big moves that completely change people's lives. I know this can be what's best for the company, but what about the employee's day to day lives that depend on leaderships knowledge.

Review from Operations Dept

Alignment of KPIs and how we measure success. Partnering with counterparts in Dev/QA can be a huge challenge. Ops is held accountable to strict deadlines and customer delivery whereas it seems Dev/QA can move dates constantly and not put the customer first. Concerned how their success is measured.

Review from Operations Dept

One of the best parts is the stock. Being able to have another way to plan for your future is great. Also the salary in itself is competitive for our market.

Review from Operations Dept · Posted 5 days ago

We were getting stocks that vest, when that happens there's a large amounts we are able to cash out. Very helpful.

Review from Operations Dept · Posted 19 days ago

The insurance has been a blessing for me and my family. Having a young son who has autism, our insurance has allowed us to receive assistance through ABA therapy with little cost to us and we have seen him thrive because of it. I am very thankful to Paycom for this.

Review from Operations Dept · Posted 19 days ago

The benefits are amazing and are a big reason I chose to work here.

Review from Operations Dept

My favorite thing would have to be the $4 lunches; it has saved me from having to bring lunch every day and has also sometimes helped me dinner too!

Review from Operations Dept

The pay would be fantastic 5-6 years ago. However times have changed and raises are few and far between. In some departments. The TL's are simply there because they survived layoffs. In many cases its clear they are no longer the best fit for position, more fit candidates are stuck in their roles.

Review from Operations Dept · Posted 5 days ago

It feels like a majority of the hard work the is completed by people who are not the direct favorites/ clique of leadership are not as recognized or valued. No matter the work put in, it feels unseen and often disregarded. The level up process being frozen removes the ability to grow as well.

Review from Operations Dept · Posted 5 days ago

Pay does not match the increased workload. Salary and Bonus Adjustments can make employees feel better.

Review from Operations Dept

When the level up process got frozen, I stayed at a level two pay rate, doing the same amount and quality of work a senior was doing. In addition, I have been required to learn multiple more duties and increase my workload with only 2 small annual raises for the past two years. I would like a raise.

Review from Operations Dept

With the recent firing of QA and product analysts my department has taken on additional responsibilities that were previously their duties. This has increased our workload and responsibilities without any sort of compensation adjustment to match the increase in duties and expectations.

Review from Operations Dept

Good people. Those who remain have good bonds through the stress and trauma

Review from Operations Dept · Posted 5 days ago

Direct team mates are always encouraging and fun to be around. Having team time once a week also helps get to know everyone and makes working every day feel inclusive.

Review from Operations Dept · Posted 5 days ago

My team likes to have fun while we get the work done. It really is like building another family and we are always here to support each other.

Review from Operations Dept · Posted 5 days ago

We understand each other, we are always willing to help each other

Review from Operations Dept · Posted 19 days ago

Our level of connection and care to work together. We treat each other with respect and like neighbors, caring to ensure we have a great dynamic to see a flourishing growth and success.

Review from Operations Dept · Posted 19 days ago

Coworkers basically. If you got good ones

Review from Operations Dept · Posted 5 days ago

The most positive about our culture here is the people. The teamwork and collaboration here is unmatched.

Review from Operations Dept · Posted 5 days ago

There are opportunities to get involved

Review from Operations Dept · Posted 19 days ago

I think that we can have fun while putting our best foot forward and see success. I think that everyone feels stress and a little gif usage in messages and just making others feel welcome has greatly helped build positive relationships across Tax and Service side.

Review from Operations Dept · Posted 19 days ago

Regular employee recognition and a focus on employee well-being (mental/physical health) as well as the continuous learning culture.

Review from Operations Dept

I did more personal assessments on the PC.

Review from Operations Dept

The interview process was challenging and I love a good challenge!

Review from Operations Dept

It is open conversation and the team is personable.

Review from Operations Dept

The recruiters were willing to listen so that they could find a department I'd excel in

Review from Operations Dept

Coworkers at this time, its been a tough couple years

Review from Operations Dept · Posted 5 days ago

Getting to work with a team who wants to do the right things and make our customers happy. I am competitive in nature so working alongside those who hold that same sentiment makes it easy to have friendly competition.

Review from Operations Dept · Posted 5 days ago

when there is enough people to handle the work load

Review from Operations Dept · Posted 19 days ago

Seeing others succeed and celebrating the little things. I think when I see others joy with their wins it brings me joy knowing that I was able to support and assist in that.

Review from Operations Dept · Posted 19 days ago

The feeling that my work has a positive impact on the success of the company. And also, the positive relationships that I get to build.

Review from Operations Dept

I am concerned I am going to randomly get fired without notice and there is nothing I can do about it.

Review from Operations Dept

There's a lack of attempting to retain institutional knowledge, whether it be through retaining employees who have the knowledge, or recording that knowledge in confluence. This makes it difficult for others to research or take over responsibilities when someone leaves.

Review from Operations Dept

There needs to be more communication and training on all matters. I see that not everything is just a "learning experience" When you don't have anyone to show you what you are learning. That is just being thrown in the water and hoping you can swim.

Review from Operations Dept

The company feels directionless at the moment - choosing to implement band-aid solutions rather than determining the root cause. I'm hoping moving into 2024 the focus will be on improving current state rather than continual innovation.

Review from Operations Dept