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Comparably Awards

Best CEOs 2021 (Large Companies)
Best Company Culture 2021 (Large Companies)
Best Company for Women 2021 (Large Companies)
Best Product & Design Teams 2022
+19 MORE

Peloton Claimed Company

Peloton is at the forefront of connected fitness, with a powerful and thriving community with Members across the US, UK, Canada, Germany, and Australia. Peloton brings together the best equipment, software, content, and instructors to make fitness accessible, effective, and convenient for everyone, while fostering the social connections that keep our Members motivated and moving towards their goals. Through its immersive fitness ecosystem, Peloton is transforming the way people work out with a vast library of live and on-demand studio classes available to take wherever and however our Members choose to move—through Peloton Bike, Bike+, Tread, Row, Guide, and App, and on any iOS and Android device and select smart TVs. Style-forward and body-inclusive, Peloton Apparel is designed to move with you towards all your goals. And with Peloton Corporate Wellness or Peloton Commercial, organizations and enterprises can also access the Peloton platform—bringing the power of interactive fitness read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 228

TOTAL RATINGS: 6049

CEO: Barry McCarthy

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Employee Reviews
Customer Support Department

Peloton Customer Support Department Employee Reviews

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Briefly describe your overall experience at your company

Things have changed rapidly during my tenure here. Sometimes I do feel we aren't given enough credit for our impact and taking the brunt of negativity day to day. That said, I enjoy my position. I enjoy what I do, my team, and I won't give up on that at all.
Review from Customer Support Dept

No Dull moments. Encouragment and Support is the best here. You will not find another company as great as Peloton. (Mentally, physically I am a better person).
Review from Customer Support Dept

Very good! Love the work culture and communication! Wish we could see a pay rise.
Review from Customer Support Dept

A great company needs more sup and lead help on slack. Cant wait to get to the Tempe location when its done
Review from Customer Support Dept

Great great great great great
Review from Customer Support Dept

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What do you like best about the leadership team?

Leadership Reviews

Development is nice, and I enjoy the close feeling I have with fellow members of leadership
Review from Customer Support Dept

Their positivity and dedication to inclusiveness.
Review from Customer Support Dept

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What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Peloton yet.
Be the first to contribute a review.

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What is the best part about your compensation package?

Compensation Reviews

Health care benefits are great
Review from Customer Support Dept

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I think we have to do more than what's required in our job descriptions just to function and we should be paid accordingly.
Review from Customer Support Dept

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What are some of the best things about your team?

Team Reviews

Communication among fellow leaders is good, supervisor communication is very poor, manager communication is non-existent
Review from Customer Support Dept