Performant Healthcare Solutions Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I wish we got Annuel raises or got incentives to make more money.
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Review from Customer Support Dept
I LOVE WORKING FOR THIS COMPANY OVERALL A GREAT PLACE TO WORK
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What do you like best about the leadership team?
Supportive, kind, great communicators and trainers!
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Always willing to help, and there when you need them.
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Their vision for success is the same as mine.
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They have good communication and open door policy.
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THEY KEEP US UPDATED AND LET US KNOW WHAT'S GOING ON
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What does the leadership team need to get better at?
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What is the best part about your compensation package?
401K for my retirement and the option to increase or decrease amounts.
Review from Customer Support Dept
The best part is retirement.
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THE 401K, MATCH MEDICAL AND DENTAL
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Being able to have health insurance.
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paid vacation and holidays, which i did not get at previous places of employment
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Why do you feel undervalued and what would make you feel better about your compensation?
I do not feel undervalued. I do however feel I am under paid for my position and the performance of my team.
Review from Customer Support Dept
We bring in a lot of money for the company and without commission at the very least the hourly should be higher.
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Being unable to receive raises based on performance, it would be more opportunity for growth.
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I feel undervalued because my friend works at WalMart making $20/hr soon to be $22/hr which is laughable in comparison to the skill required to do my job.
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What are some of the best things about your team?
friendly, funny, supportive and helpful
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We all work as a team
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Their ability to adapt, come together and work together as a team to get the job done in an effective and efficient manner. Their ability to communicate with one another and provide excellent information to help each other throughout the day!
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Communication, great team work. team players.
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WE HELP EACH OTHER IF NEEDED TEAMWORK
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
everyone gets along and everyone helps each other.
Review from Customer Support Dept
I love being in the comfort of my own home .
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The ability to communicate in an open and honest manner. The way leadership is eager to help and teach new skills to develop you for growth as well as promotions.
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the people. managment, co workers.
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THE DIVERSITY WORKING WITH DIFFFRENT PEOPLE
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The environment and staying busy
Review from Customer Support Dept
Getting to work at my own pace and working from inside my home.
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Seeing the growth and success of my team.
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being able to help bring in the bottom line.
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LOOKING FORWARD TO DOING MY BEST EACH DAY
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What's going wrong and how can it be improved?
Pay me more and I will be a lot more enthusiastic. I do not get paid to have enthusiams.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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