Pilot Product Department Employee Reviews | Comparably
Best CEO for Women
Pilot Claimed Company
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business. Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn. read more
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EMPLOYEE
PARTICIPANTS
125
TOTAL
RATINGS
3550

Pilot Product Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

High level of maturity and steadfast decision making.

Review from Product Dept

Inspiring, brilliant, and incredibly motivated folks who are also great human beings.

Review from Product Dept

They are experienced, mature and know what they're doing since this is their 3rd startup together. The other two were acquired.

Review from Product Dept

What does the leadership team need to get better at?

Leadership Reviews

Transparency and empathy. Many final decisions are still left up to the 3 co-founders, creating bottlenecks and poor ownership.

Review from Product Dept

What is the best part about your compensation package?

Compensation Reviews

The company uses compensation bands and has since day 1, so you can always feel like comp is fair as long as you feel like you're leveled appropriately.

Review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

A more competitive compensation would be nice - Pilot needs to pay fairly for labor.

Review from Product Dept

What are some of the best things about your team?

Team Reviews

High level of ownership mentality and very collaborative.

Review from Product Dept

Everyone really cares about doing great work and contributing together.

Review from Product Dept

Incredibly collaborative, low ego environment

Review from Product Dept

Everyone is incredibly talented and smart. However, the thing I appreciate the most is that my team (and other teams) care about you as an individual and not as a cog in the machine.

Review from Product Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

The company is full of cliques and if you're not in the in-crowd, you're not acknowledged. This goes especially for employees that started fully remotely - it's clear that everyone just wants to get back to the office and there is no support for remote.

Review from Product Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Very diverse company with people from various backgrounds. Culture is mature.

Review from Product Dept

People are able to bring their full, authentic selves to work, and everyone strives to get better together. It's a great environment to learn and grow.

Review from Product Dept

The company is a leader at diversity and inclusion initiatives.

Review from Product Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Pilot yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Pilot yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Pilot yet.
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What makes you most happy at work?

Outlook Reviews

Shipping great products as a team.

Review from Product Dept

The people and the opportunity to collaborate across teams to build great things.

Review from Product Dept

The awesome team we get to work with every day!

Review from Product Dept

(1) the amount of opportunity there is for us as a company and (2) getting to collaborate with my co-workers

Review from Product Dept

What's going wrong and how can it be improved?

Outlook Reviews

Our customers are not happy because we have taken on too many customers without the structure to support them.

Review from Product Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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