RealManage Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are highly intelligent, always looking - and soliciting - for innovative ways to improve and grow the company.
Review from Customer Support Dept
Always leaning forward to the future
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of RealManage yet.
Be the first to contribute a review.
What is the best part about your compensation package?
There aren't any Compensation reviews of RealManage yet.
Be the first to contribute a review.
Why do you feel undervalued and what would make you feel better about your compensation?
It's complicated, because I recognize my position and it's ceiling, which I'm at, but there were changes to tax laws that impacted my out of pocket office expense situation that in effect caused me to lose money, which was a devastating hit for me.
Review from Customer Support Dept
the premiums increase along with deductibles each year; no company matching on 401k
Review from Customer Support Dept
Competitive pay equally given for responsibility taken
Review from Customer Support Dept
What are some of the best things about your team?
My specific team is small and tight knit, so it's easy to stay committed to wanting to do things well and what's right for the company.
Review from Customer Support Dept
the information received is often irrelevant or incomplete
Review from Customer Support Dept
RM's team is extremely hardworking
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of RealManage yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
They do accept me as an individual - with all the quirks that entails - and they look for ways to fit the right people in the right positions based on that. When I've needed time off for a passion project here or there they've allowed it without question.
Review from Customer Support Dept
The culture in my market is pleasing. Moral is high with staff and everyone likes each other.
Review from Customer Support Dept
What needs to change to make the company culture better?
Our back office needs to be more flexible to meet the demands of the front office
Review from Customer Support Dept
What did you like most about the interview process?
I have been around for a very long time - nothing I went through is really germane.
Review from Customer Support Dept
It was a team interview and it was easy to connect with my interviewers
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of RealManage yet.
Be the first to contribute a review.
What makes you most happy at work?
Working with co-workers and staff
Review from Customer Support Dept
Our office is bright and conducive to our fast paced industry. Most people have a happy disposition and are generally cordial and pleasant to be around
Review from Customer Support Dept
What's going wrong and how can it be improved?
There is a "back office" vs. "front office" mentality that pits the one against the other that is just mentally exhausting to navigate. Being the messenger getting shot a lot lately, it can be demoralizing.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of RealManage yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of RealManage yet.
Be the first to contribute a review.