RingCentral Claimed Company
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for the size and growth of the company, the back-end is all manual and very inefficient processes are still going without no prospect on getting these improved. Very micromanaged environment where I need to tell what appointments I have for and have to explain why I am going there during weekdays.
What are some of the best things about your team?
My coworker is the only reason why im still here
What does the leadership team need to get better at?
work and life balance. Transparency. Training, mentorship opportunities. Encourage people to take some time off.
What is the best part about your compensation package?
better mental health focused benefits. co-pay is high. my former employer paid our insurance costs
What needs to change to make the company culture better?
less micromanagement on each tasks and gives ownership and opportunities to improve existing processes, more focus on improving processes as these are what analyst leveled people have to do every day, invest in systems for employees to be able to improve process and less manual.
What's going wrong and how can it be improved?
encourage people to take care of themselves and allow them to have appointments during work hours without having to explain what these appointments are for. Encourage people to take some time off from work without feeling guilty of doing so and being able to pick the days that we want.
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