RingCentral Claimed Company
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It is good to be with RingCentral. However the stations are way too little comparing to the number of agents hired in the company. I wish there is also a proper documentation of the RTO policies and how they are being counted in the system.
What is most positive about the culture and environment at your company?
Benefits and activities initiated by the company
What do you like best about the leadership team?
Updated every time there's a change in the process.
What do your coworkers need to improve and how could you work together better?
Probably sharing of ideas, best practices, and less unnecessary conversations during round tables.
What is the best part about your compensation package?
Probably the basic pay because it is one of the biggest contributor of what i get every pay out.
What's going wrong and how can it be improved?
The booking of station is worse - it lets people book without proper communication of assigned department, it is time-consuming, waste of effort if you book a certain station that unknowingly is only designated to a specific department.
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