RingCentral Claimed Company
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My overall experience is bad, the new hires are not trained well and that affects our confidence and quality of work. [generic training materials, short discussion, rude and unavailable manager, no SME, irrelevant feedback, there are times we were not doing anything in a day as the manager is busy..
What is the best part about your compensation package?
The package and the engagement activities.
What do your coworkers need to improve and how could you work together better?
The manager needs to work on her behavior, trace the HR records and reports, consider the buzz, see the pattern.
What needs to change to make the company culture better?
The culture is good, but the manager's attitude and behavior is bad. New hires should be treated like so, we are just less than a month in the prod, do not expect numbers already
What's going wrong and how can it be improved?
The training materials are generic, the discussion duration per topic is short, the manager is rude, the manager's availability 1 to none, their workload from previous class is affecting the current class. This manager is stressed out
What does the leadership team need to get better at?
RingCentral's product training is incomplete, we only discussed the overview and never its details. We just discussed the general info, no assigned SME, the manager is rude, no immediate support, no clear goal setting, no room for improvement, only money generation focused, RingCentral should correc
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