Safelite AutoGlass Operations Department Employee Reviews | Comparably
Safelite AutoGlass Claimed Company
We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more — we're a growing and evolving service brand. At our core, we're a People Powered organization — our people come first and our philosophy and commitment to them drives our culture. -- Safelite® Group is a leading service organization that makes a difference in the lives of nearly 11 million customers annually. Founded in Wichita, Kansas in 1947, the Safelite family of brands consists of multiple strategic business units that work together to deliver our People Powered, Customer Driven Safelite experience. read more
EMPLOYEE
PARTICIPANTS
701
TOTAL
RATINGS
5985
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Safelite AutoGlass Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

No participation awards. If you are competitive, you will enjoy coming to work!

Review from Operations Dept

Top to bottom is caring, collaborative, teamwork.

Review from Operations Dept

We are filled with great leaders.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Shes a great lady over worked under appreciated and takes alot of heat that doesnt belong to her. But she need to stop lieing to everyone its hurting the manager employee relationship.

Review from Operations Dept

More management that actually cares about you

Review from Operations Dept

Retention & Support of associates in USAA support teams

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Standard bonus structure, but additional awards are possible.

Review from Operations Dept

Pay what you're worth and generous performance incentives.

Review from Operations Dept

Paid leave and health benefits

Review from Operations Dept

I get paid to do something I enjoy. I can raise my family and the pay is very fair.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

the system is rigged to go against the tech if doing the procedure properly. the only techs i see in advanced roles are taking shortcuts to be in good stance with the system.

Review from Operations Dept

The new pay plan is not what we wanted its what investors wanted. The employees wanted QCI with no NPS or product issue TVQ Elimination from bonus. Just saying if you drop peoples pay during a economic crisis due to a lack of wiper sales not workmenship issues they will quit.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Personable, talented, experienced, dedicated, diverse.

Review from Operations Dept

Communication with non leadership is good.

Review from Operations Dept

Respect, support, teamwork with genuinely caring people.

Review from Operations Dept

We are like family.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Thr company guves thier employees terrible equipment to work with ! Puting them in danger in un inspected vehicles and forcing them to service the companies vans on their days off !!! Wildly inappropriate

Review from Operations Dept

I dont feel this is a coworker issue it is how the facility is being ran.

Review from Operations Dept

Being humble and criticizing less

Review from Operations Dept

We aren't in kindergarten and mgmt needs to crack down on the gossip

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Getting real feedback and info from coworkers.

Review from Operations Dept

The people i work with are the best like family.

Review from Operations Dept

Positive culture of bringing unexpected happiness to people's every day lives and an environment of support and collaboration.

Review from Operations Dept

The people I work with.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

Training managers in people and communication skills

Review from Operations Dept

Work to live NOT live to work

Review from Operations Dept

you are always worried about being put on the chopping block over trying to do the right thing

Review from Operations Dept

Time management with scheduling jobs in shop we get slammed with work and no chance to eat or break. While they still take add ons and 4-5 recals and some being around 3:30 to 5

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

Lol i was hited 13 years ago not sure how to going today.

Review from Operations Dept

The online recruiting I liked most

Review from Operations Dept

The professionalism and the opportunity to showcase abilities and personal attributes thru presentations to interview leaders.

Review from Operations Dept

Good communication and a great lunch

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Safelite AutoGlass yet.
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What makes you most happy at work?

Outlook Reviews

Working somewhere where the goal is to care... an all encompassing and general over-arching (genuine) care for our purpose; what we do, why we do it, and the people involved.

Review from Operations Dept

Not having to be around my coworkers when I'm on the road

Review from Operations Dept

Giving a customer an experience that exceeds their expectations bringing them unexpected happiness.

Review from Operations Dept

The challenges and the people.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Training is horrible, i feel ive learned more from the least exp ppl on the job then actual trainers, my hours are being logged improperly. Just all around feel like im not recieving a proper training, i came to safelite to experience a new career but its not going very well in my opinion

Review from Operations Dept

When the rock was born local customer service died. Customers are unhappy in truth but the way the company has the pay scale set employees have to beg customers to lie on surveys. By telling them the truth on how it will negatively effect the tech meanwhile the issues live on.

Review from Operations Dept

Management needs to not hold grudges against me from a past employment

Review from Operations Dept

Already stated... you always have to worry about being termed for something

Review from Operations Dept

Time management in our shop we’re are worked till we are exhausted with no breaks in a 8-10 hr work day. My manager never can talk to us and seems to never know what’s going on in the shop as they only come out to either smoke or leave for their lunch hour!

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Safelite AutoGlass yet.
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What would you most like to see improved at your company?

Outlook Reviews

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