Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
Poor pay, not enough hours, not enough product to sell, items always out of stock
Briefly describe your overall experience at your company
Not very good, company quit advertising specials except in appliances, shelves were constantly out of stock
What are some of the best things about your team?
Friendly and knowledgeable, treat customers very well
What does the leadership team need to get better at?
Knowing their job and doing it
What does the leadership team need to get better at?
Learn what retail is and how it works.
What are some of the best things about your team?
People are friendly and sincere
What needs to change to make the company culture better?
Better corporate managers that know what they are doing
What did you like most about the interview process?
Very short interview process and most people were honest
Why do you feel undervalued and what would make you feel better about your compensation?
Sorry CEO, worst company in the US to work for
What does the leadership team need to get better at?
Hire enough help, stop taking advantage of the ones they have.
Why do you feel undervalued and what would make you feel better about your compensation?
No raise in 9 years, commissions reduced to less than 2%, benefits are non existent
What needs to change to make the company culture better?
Fire Lambert and hire someone that knows retail and that care about the store and employees
What is most positive about the culture and environment at your company?
Culture has disappeared greatly. Old customers are leaving and young customers go to Lowes and Home Depot.
Why do you feel undervalued and what would make you feel better about your compensation?
Seven plus years no raise, commission cut to 1% or less, not enough product to sell, always out of stock
What's going wrong and how can it be improved?
Closing stores, ignorant CEO and entire corporate team are a failure. People losing jobs, stores closing, poor pay. It’s to late to save Sears.
What's going wrong and how can it be improved?
Corporate people need to get out and visit stores. They have no clue how stores are stocked. I doubt the CEO even knows where his stores are
What do your coworkers need to improve and how could you work together better?
Work as a team. Sears was a great company at one time. Every day I am asked when are we closing. Negative reports everyday on the news.
What's going wrong and how can it be improved?
No effort to upgrade the store, cash wraps have registers that are so out of date that barely work, have to take parts from other cash wraps, ceiling tile if filthy, poor lighting
Other Employee Reviews for Sears
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