Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. read more
Interpersonal conflicts need to be confronted not swept under the table.
What's going wrong and how can it be improved?
The big box bleed. Sell what Sears is noted for, Tools, Appliances and Lawn & Garden, Loose the Clothes.
Why do you feel undervalued and what would make you feel better about your compensation?
We should be compensated based on customer sadisfaction and quality of work, not sales. We are repair people not sales people.
What does the leadership team need to get better at?
Employees are always treated guilty until proven innocent. Poor techs that sell are praised and good techs with average sales are put down.
What needs to change to make the company culture better?
It seams that the last few years we must sacrifice for the good of the Sears. Because of rising health costs I actually make about 20% less
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